Leader | Veteran | MBA | Security | Innovator
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I am an Operations Director and retired U.S.
Veteran with over 27 years of service, bringing a proven record in leadership, security, and operations management. After retirement, I transitioned into civilian leadership roles, including directing investigations, loss prevention, compliance, and organizational improvement across diverse industries. I hold an MBA in Project Management from American InterContinental University, supported by a Bachelor’s in Business Administration, Lean Six Sigma Black Belt, CompTIA A+, and Security+ certifications.
My education and training in operations planning, advanced leadership, and communications further strengthen my ability to lead complex organizations. My career reflects a mission-focused commitment to protecting people and assets, driving operational excellence, and empowering teams to achieve success.
I am a retired U.S.
Veteran with 27+ years of proven leadership in security, operations management, and training. After retirement, I advanced into civilian leadership roles, including Senior Operations Manager at Cross Link Consulting, where I directed investigations, supervised personnel, managed compliance programs, and implemented policies that improved organizational efficiency. I also served as Loss Prevention Manager with the Army & Air Force Exchange Service (AAFES) in South Korea, leading physical security, surveillance operations, theft investigations, and risk mitigation strategies in high-traffic retail environments.
These experiences strengthened my expertise in access control, crisis response, compliance, and employee training. I hold an MBA from American Intercontinental University, which enhanced my capabilities in strategic management, business operations, and innovation. My professional journey reflects discipline, adaptability, and a mission-focused commitment to protecting people, property, and organizations while driving operational excellence.
MBA in Project Management from American InterContinental University, supported by a Bachelor’s in Business Administration and certified in Lean Six Sigma Black Belt, CompTIA A+, and Security+. Advanced leadership and military training in operations planning, communications, and security strategy strengthen my expertise in executive-level leadership and operational excellence.
