Luiza Falchi Rojas

Highly articulate, polyglot professional with extensive experience in cross-cultural communication, document analysis, and medical/pharmaceutical terminology. Proven track record of bridging linguistic gaps in high-stakes clinical, research, and corporate environments. Specialized in translating complex medical data, managing multicultural client relations, and processing large-scale textual datasets across English, Portuguese, and Spanish.

Pharmacy Technician / Bilingual Client Support - Grindélia - São José do Rio Preto, SP

(2016-02 - 2017-08)

• Served as the primary liaison for multicultural clients, managing personalized medication orders and resolving complex inquiries across digital channels (chat, email, phone) and in person.
• Translated and cross-referenced medical prescriptions and pharmacological terms to ensure flawless data entry and patient safety.
• Conducted medication reconciliations and insurance intake processing, interpreting complex regulatory guidelines for diverse consumer groups.

Nurse Assistant / Cross-Cultural Patient Liaison - Santa Casa de Misericórdia - São José do Rio Preto, SP

(2015-01 - 2016-08)

• Provided high-level, empathetic communication to culturally and linguistically diverse patients and their families, breaking down complex medical plans into accessible terms.
• Collaborated within interdisciplinary healthcare teams, accurately documenting patient data, vital signs, and care adjustments in multi-system databases.
• Acted as a cultural advocate in high-stress intensive care and maternal units, ensuring patient concerns were precisely communicated to medical staff.

Bilingual Child Development Specialist & Household Coordinator - Family House - Short Hills, NJ

(2023-01 - 2025-07)

• Managed daily communications, logistics, and scheduling for a busy household, ensuring seamless operations and trust-driven relationships.
• Facilitated early childhood development and academic support, utilizing multilingual strategies to enhance language acquisition and reading skills.
• Maintained absolute discretion, structured environments, and clear, continuous feedback channels with stakeholders regarding metrics and milestones.

Research Member / Textual Analyst - History of Nursing Laboratory (LAESHE)

(2017)

• Executed a massive systematic review and data extraction of 20,000+ international articles in 4 different languages, demonstrating elite skills in document auditing, archival research, and linguistic analysis, and translation.
• Translated, localized, and synthesized historical health data across English, Portuguese, Spanish and some Italian sources to construct longitudinal research profiles.
• Co-authored and peer-reviewed a comprehensive methodology report published in a high-ranking, Spanish-language scholarly journal (2022).

President - Women's Health League

(2017-03 - 2020-11)

• Directed public relations, community outreach, and operations for a prominent academic league, successfully organizing 35 large-scale educational events in Portuguese and English languages.
• Chaired the 2018 Simpósio, acting as the master of ceremonies and primary communicator to bridge the gap between academic clinical knowledge and the lived experiences of 200+ local community members.

Associate Degree - Public Health - Union County College (2023 - 2025)

Program - Health Education Specialist Program - Stanford University (2022 - 2022)

Bachelor of Science Studies - Nursing - University of São Paulo (2017 - 2021)

Certification - Child Development Certification - Penn Foster (2020 - 2020)