Maddaly Paul

Detail-oriented and customer-focused professional with a strong background in sales and customer service. Proven ability to handle cash transactions, resolve customer issues, and provide exceptional service in fast-paced environments. Skilled in communication, problem-solving, and fostering positive customer relationships

Sales Lead Manager

ALDO, Newport Centre, Jersey City

July 2022 - May 2024

• Managed cash transactions and ensured accuracy in daily reconciliation.
• Provided exceptional customer service, resolving issues and answering inquiries.
• Developed strong customer relationships and maintained high levels of customer satisfaction.
• Led team in achieving sales targets and operational excellence.

ANN INC Loft, Marlton, NJ

April 2020 - May 2022

• Handled cash transactions and managed POS systems efficiently.
• Ensured operational excellence in all store processes, including staff training and inventory management.
• Developed and maintained strong customer relationships, providing personalized service.

Plant Group, Philadelphia

January 2018 - January 2020

• Supported marketing strategies and assisted in organizing promotional events.
• Managed social media platforms and prospected potential leads on LinkedIn.

• Bachelor of Science in Marketing Management

  Saint Peter's University, Jersey City

  • Vice President, EOFSA (Educational Opportunity Fund Student Association)
  • Leadership roles in student associations and community involvement
  • Received Scholarship for Academic Success