Madeline Bray

Server at Ogawa Japanese Restaurant (2026-05 – Present)

• Communicated with customers from diverse backgrounds, including guests with limited English proficiency.
• Took accurate food and drink orders while accommodating customer preferences and dietary needs.
• Demonstrated cultural awareness and adaptability when assisting customers from different backgrounds.

Server at Ruby Tuesday (2025-08 – 2026-05)

• Accurately took and served food and beverage orders while maintaining multiple tables in a fast-paced environment
• Work effectively with team members to maintain a clean, organized workspace and ensure smooth restaurant operations
• Promoted daily specials and featured items to enhance guest experience and increase check averages, with a personal goal of earning at least one positive Google review per shift

Server at William Jeffreys Tavern (2025-05 – 2025-08)

• Delivered high quality service in a fast-paced environment, consistently ensuring guests were satisfied and wanting to come back
• Handled cash, credit, and mobile payments accurately; balanced cash drawers and completed end-of-day financial reports
• Managed many tables at once, serving an average of 5-6 tables at a time, with speed and professionalism.

Head Hostess at William Jeffreys Tavern (2023-03 – 2024-08)

• Worked with a team and collaborated with the servers to coordinate sections and help them clean or serve tables when necessary
• Maintained a clean and organized host stand, while also attending to other areas of need.
• Managed and coordinated the scheduling of 5 hosts, ensuring adequate coverage during peak hours while accommodating employee availability and optimizing staff efficiency

Current- Bachelor of Science in Health and Well-Being – West Virginia University