Madeline Pryor

Detail-oriented analyst and client-facing professional with experience reviewing complex written information, documenting sensitive findings, and communicating clearly across cross-functional teams. Strong background in research, structured decision-making, issue triage, and identifying patterns within large volumes of information. Known for sound judgment, empathy, discretion, and the ability to stay focused while handling nuanced or sensitive subject matter in fast-paced environments.

Comfortable working independently, meeting quality expectations, and escalating issues promptly when situations require deeper review.

Business Analyst / Project Manager at Kemene Consulting (2024-06 – 2025-07)

Content review and triage of large volumes of business and technical information, documentation of sensitive findings, independent judgment on backlog prioritization, cross-functional communication, pattern recognition, and metrics-driven delivery.

• Content Review & Triage: Reviewed large volumes of business and technical information to identify issues, inconsistencies, and risks, then escalated critical findings to the appropriate stakeholders for action.
• Sensitive Documentation: Documented detailed requirements, issue logs, testing outcomes, and follow-up items with accuracy and discretion, ensuring complex information was recorded clearly and could be actioned quickly.
• Independent Judgment: Applied structured decision-making to prioritize 100+ backlog items and evaluate defects, balancing urgency, business impact, and risk in a fast-paced environment.
• Cross-Functional Communication: Collaborated closely with stakeholders, engineers, and business teams through regular updates, clarification requests, and issue resolution across multiple concurrent projects.
• Pattern Recognition: Identified recurring defects, workflow gaps, and risk themes across releases, helping teams address issues earlier and improve overall process quality.
• Metrics & Accuracy: Worked within deadline-driven delivery environments where accuracy, consistency, and quality of review directly affected project outcomes and stakeholder trust.

UX Research & Designer at Kinetik Simulation (2022-05 – 2022-10)

Conducted user interviews and qualitative analysis, translated findings into clear process flows and recommendations, engaged users thoughtfully during interviews.

• Qualitative Analysis: Conducted user interviews and analyzed qualitative inputs to identify recurring themes, pain points, and behavioral patterns that informed product decisions.
• Careful Interpretation: Translated nuanced findings into clear process flows and recommendations, demonstrating strong reading comprehension and attention to contextual detail.
• Sensitive Listening: Engaged users thoughtfully during interviews, capturing concerns accurately and synthesizing details without losing key emotional or behavioral context.

Research Analyst at Gabi's Grounds (2020-07 – 2021-10)

Reviewed customer and operational data to identify trends and outliers, prepared reports for leadership, synthesized information to highlight actionable items.

• Analytical Review: Reviewed customer and operational data to identify meaningful trends and outliers, supporting timely recommendations and business decisions.
• Clear Reporting: Prepared concise, well-structured reports for leadership, turning detailed information into actionable summaries while maintaining accuracy and clarity.
• Information Synthesis: Worked through large sets of information to separate signal from noise and highlight what required action, follow-up, or additional review.

B.A. in Economics & Public Policy – University of North Carolina at Chapel Hill