Madison McGray

Customer-focused professional with experience in receptionist and hospitality roles. Skilled in communication, organization, multitasking, and customer service in fast-paced environments. Seeking to transition into a more specialized industry role in a property management team with opportunities for growth and advancement.

Receptionist at Crow Interests (2022-08 – Present)

• Processed tenant payments and maintained accurate financial records while providing professional customer service and administrative support.
• Managed daily office operations, including scheduling appointments, answering multi-line phone systems, and maintaining organized records.
• Handled cash management duties, including payment collection, preparing and processing daily check deposits, and record keeping.
• Maintained a professional and welcoming office environment for clients, tenants, and visitors.
• Demonstrated strong organizational and multitasking abilities while managing competing priorities in a fast-paced environment.

Server at Shane's Seafood & BBQ (2016 – 2022-08)

• Provided exceptional customer service in a fast-paced restaurant environment, earning positive customer feedback and online reviews.
• Demonstrated strong communication and conflict-resolution skills to address customer concerns professionally and efficiently.
• Managed cash transactions accurately while maintaining attention to detail.
• Balanced multiple responsibilities simultaneously, including customer service, order management, and payment processing.
• Thrived under pressure during peak business hours while maintaining service quality and efficiency.

High School Diploma – North Caddo Magnet High School (2020)