Madison Parker

A highly motivated and hardworking professional with a passion for learning and a natural curiosity that drives me to excel in any role. I am a quick learner who thrives on new challenges, confident in my ability to adapt and master skills - both those I possess and those I have yet to acquire. As a dedicated team player, I bring strong collaboration skills while always striving to be the best.

I welcome opportunities for growth and am eager to take on any challenge with determination and enthusiasm.

Assistant Manager - Abercrombie & Fitch Co.

• Headed the Kids Department, ensuring brand standards, sales goals, and visual execution were met
• Used past experience as a team captain to be the liaison between staff and management, building integral relationships that benefitted the efficiency of the store
• Led holiday staffing, ensuring our store would be adequately staffed for our busiest quarter and conducted several rounds of group and individual interviews
• Resolved customer issues including ones with our return policy, pickup in-stores, and complaints to maintain brand loyalty with high customer satisfaction

Intake Specialist - Deuterman Law Group

• Handled a large volume of inbound and outbound calls, often being the first point of contact for potential clients
• Acted as a compassionate listener for individuals experiencing difficult legal situations, demonstrating patience, empathy, and professionalism
• Worked closely with attorneys to assess potential cases and convey next steps to clients in an easy-to-understand manner, ensuring they felt supported and well-informed
• Managed sensitive legal and personal information with discretion, ensuring compliance with confidentiality

Sales Executive - Mako Medical Laboratories

• Demonstrate a commitment to the healthcare industry by staying educated on the new regulations
• Follow-up with internal Client Services, IT, and Logistics regarding client requests and optimal workflow goals
• Actively build relationships with medical professionals and prospective clients through networking, medical and community organizations
• Initiate and develop new business by searching for potential clients for MAKO products and services via networking, cold-calling, and relationship-selling
• Develop and foster new business relationships with physicians and medical practices

Student-Athlete & Team Captain, Varsity Field Hockey - Washington College - Chestertown, MD

Washington College, NCAA Division III – Centennial Conference

• Committed approximately 40 hours per week in season and 15 hours per week out of season to train, practice, travel, and compete while maintaining a strong academic standing
• Mastered the ability to manage time between athletics and academics
• Learned to be a winner: play to win and expect to win
• Gained the ability to learn from losing; analyze mistakes and improve because of them
• Elected captain as a junior and senior by peers

Bachelor of Science - Biology - Washington College (2022-05)