Madison Rea

University of Texas Communication and Leadership Student. Fourth year communications student with a minor in sports media, aspiring to indulge and succeed in the sports world. Relentless and hardworking employee. Skills include Microsoft office (excel, word, powerpoint), written and verbal communication, social media (Facebook, Instagram, Twitter, Tiktok, Hootsuite, Youtube)

Tumble 22

Assistant Manager/ Server

2021- Present

• Assist every individual through open internal and external communication including peers and guests
• Collaborated with guests to produce an experience that they would enjoy
• Guided each customer and informed them about the brand in ways that promoted sales and satisfaction boosting customer retention
• Corresponded with a team to better our work environment to make the employment easier and more enjoyable for those on the team
• Analyze sales and numbers to gain understanding of profit margins

Communications and Marketing Internship

01/2024- 06/2024

• Track and maintain brand consistency through internal and external communication initiatives
• Develop and support key communication tactics and implementation to aid employee understanding and sustain customer retention
• Assist management with upcoming events and coordination
• Aided management team with internal and external communication objectives

04/2017-01/2024

• Lead a people-first team to promote progress within each individual coach or student
• Implemented organization and open communication to aid coaches to produce their best selves for each day and class
• Developed a detailed schedule that allowed for max efficiency and acquisition of new skills
• Assisted in customer service and coordination with parents of each child 
• Led our team to having the highest student count of 12 locations producing massive profit and success within the company

The University of Texas at Austin

BS in Communication and Leadership

Minor in Sports Media