University of Texas Communication and Leadership Student. Fourth year communications student with a minor in sports media, aspiring to indulge and succeed in the sports world. Relentless and hardworking employee. Skills include Microsoft office (excel, word, powerpoint), written and verbal communication, social media (Facebook, Instagram, Twitter, Tiktok, Hootsuite, Youtube)
Experience
Tumble 22
Assistant Manager/ Server
2021- Present
Assist every individual through open internal and external communication including peers and guests
Collaborated with guests to produce an experience that they would enjoy
Guided each customer and informed them about the brand in ways that promoted sales and satisfaction boosting customer retention
Corresponded with a team to better our work environment to make the employment easier and more enjoyable for those on the team
Analyze sales and numbers to gain understanding of profit margins
ASI Gymnastics
Communications and Marketing Internship
01/2024- 06/2024
Track and maintain brand consistency through internal and external communication initiatives
Develop and support key communication tactics and implementation to aid employee understanding and sustain customer retention
Assist management with upcoming events and coordination
Aided management team with internal and external communication objectives
Supervisor
04/2017-01/2024
Lead a people-first team to promote progress within each individual coach or student
Implemented organization and open communication to aid coaches to produce their best selves for each day and class
Developed a detailed schedule that allowed for max efficiency and acquisition of new skills
Assisted in customer service and coordination with parents of each child
Led our team to having the highest student count of 12 locations producing massive profit and success within the company
