Makylah Henderson

Organized and dependable professional with experience in customer service, leadership, childcare, phone communication, scheduling, and daily operations. Experienced in answering phones, scheduling appointments and parties, communicating with families and customers, maintaining organized records, and managing multiple responsibilities in fast-paced environments. Seeking an entry-level position in a medical office, healthcare facility, receptionist role, patient services, or administrative support.

Customer Service / Cashier at CHEVRON (2025-04 – Present)

• Provide professional and friendly customer service in a fast-paced environment.
• Process cash, card, and other transactions accurately.
• Operate point-of-sale systems and handle money responsibly.
• Answer customer questions and resolve concerns professionally.
• Maintain a clean, organized, and welcoming environment.
• Manage multiple tasks while maintaining accuracy and attention to detail.

Cashier at TARGET (2024-11 – 2025-01)

• Provided professional customer service to a high volume of customers.
• Processed transactions accurately and efficiently.
• Handled cash and electronic payments.
• Assisted customers with questions and concerns.
• Maintained an organized work area and worked effectively with team members.

Lead Daycare Teacher at JELLYBEAN JUNCTION (2023-09 – 2024-05)

• Answered phone calls and assisted families with questions and information.
• Scheduled appointments, tours, and parties.
• Communicated professionally with parents, families, and staff.
• Managed daily schedules, routines, and activities.
• Maintained records and followed established procedures.
• Organized and coordinated activities and events.
• Managed multiple responsibilities while maintaining attention to detail.
• Demonstrated strong leadership, patience, communication, and problem-solving skills.

Hostess / Busser at OLIVE GARDEN (2022-09 – 2023-06)

• Welcomed guests and provided professional customer service.
• Managed seating and assisted with coordinating guest flow.
• Communicated effectively with guests and team members.
• Maintained clean and organized areas.
• Worked efficiently in a fast-paced environment while multitasking.

High School Diploma