Malia Lewis

Compassionate and dedicated Behavioral Health Technician and Associate of Science in Nursing (ASN) student with nearly two years of hospital-based behavioral-health experience in acute-care settings. Experienced in maintaining safe, secure, and therapeutic environments while providing direct patient support, constant/close/routine observation, suicide precautions, 1:1 monitoring, crisis intervention, de-escalation, restraint assistance, and activities of daily living. Skilled in therapeutic communication, behavioral observation, patient safety, admissions and discharges, and interdisciplinary collaboration.

Experienced with PointClickCare and Meditech electronic health record systems. Currently pursuing an ASN with a 3.87 GPA and beginning nursing clinical experiences in September 2026. Holds a National Healthcareer Association Certified Phlebotomy Technician (CPT) certification.

Behavioral Health Technician at ST. MARY MEDICAL CENTER (2025-08 – 2026-03)

• Provided direct patient care and behavioral-health support within a hospital-based behavioral-health setting while maintaining a safe, secure, structured, and therapeutic environment.
• Performed constant, close, and routine patient observation according to established patient safety requirements and clinical direction.
• Conducted 1:1 observation and suicide precautions for patients requiring increased monitoring due to risk of self-harm or suicide.
• Closely monitored patient behavior, interactions, and environmental conditions and promptly communicated significant observations and safety concerns to nursing and clinical staff.
• Provided emotional support and therapeutic interaction to patients experiencing behavioral-health challenges, emotional distress, agitation, or behavioral crises.
• Utilized appropriate communication and verbal de-escalation techniques to assist with patients experiencing agitation, aggression, emotional distress, or escalating behaviors.
• Maintained a calm, professional, and safety-focused approach while working with patients exhibiting unpredictable, aggressive, or potentially combative behaviors.
• Assisted nursing and clinical staff during behavioral emergencies and restraint interventions, following established hospital safety procedures and protocols.
• Assisted patients with activities of daily living, including bathing, grooming, dressing, feeding, toileting, ambulation, mobility, and transfers.
• Promoted patient dignity, comfort, independence, and safety while providing hands-on assistance with personal care needs.
• Assisted with patient admissions and discharges, supporting safe and organized transitions throughout the behavioral-health care process.
• Maintained a therapeutic milieu by monitoring patient interactions and identifying potential environmental and behavioral safety concerns.
• Documented relevant patient observations and care-related information using the Meditech electronic health record system.
• Communicated patient behaviors, changes in presentation, safety concerns, and other pertinent observations to nurses and appropriate members of the healthcare team.
• Maintained patient confidentiality and complied with HIPAA requirements, hospital policies, and behavioral-health safety standards.
• Collaborated with nurses and other members of the healthcare team to support patient safety and continuity of care.

Behavioral Health Technician at HERITAGE VALLEY KENNEDY HOSPITAL (2024-07 – 2025-06)

• Provided direct behavioral-health support to hospitalized patients while maintaining a safe, secure, structured, and therapeutic environment.
• Performed constant, close, and routine patient observation based on individual patient safety requirements.
• Conducted 1:1 observation and suicide precautions for patients identified as requiring heightened monitoring for self-harm or suicide risk.
• Closely monitored patient behavior and promptly communicated behavioral changes, safety concerns, and significant observations to nursing staff.
• Provided compassionate emotional support and therapeutic interaction to patients experiencing behavioral-health challenges and emotional distress.
• Utilized professional communication and de-escalation techniques when interacting with patients experiencing agitation, aggression, emotional distress, or behavioral escalation.
• Developed extensive experience responding appropriately to aggressive and potentially combative patient behaviors while maintaining patient and staff safety.
• Assisted nursing and clinical staff during restraint interventions in accordance with established hospital safety procedures and protocols.
• Assisted patients with activities of daily living, including bathing, grooming, dressing, feeding, toileting, ambulation, mobility, and transfers.
• Promoted patient dignity and independence while providing hands-on assistance with personal care needs.
• Assisted with patient admissions and discharges, helping facilitate safe and organized transitions of care.
• Monitored the behavioral-health environment for potential safety risks and maintained a therapeutic milieu.
• Documented patient observations and relevant behavioral-health information using the PointClickCare electronic health record system.
• Communicated effectively with nurses and members of the interdisciplinary healthcare team regarding patient behavior, safety concerns, and changes in patient presentation.
• Maintained strict patient confidentiality and complied with HIPAA regulations and hospital policies.
• Developed strong skills in behavioral observation, crisis response, therapeutic communication, patient safety, de-escalation, and teamwork through daily exposure to acute behavioral-health situations.

Associate of Science in Nursing (ASN) in Nursing – SOUTH COLLEGE (2025-01 – 2027-09)

High School Diploma – BENSALEM HIGH SCHOOL (2024)