Manpreet Kaur

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Cashier at Tim Hortons (2024-10 – 2025-09)

• Greeted customers and processed orders efficiently using POS system
• Prepared coffee, baked goods, and other menu items according to company standards
• Maintained cleanliness of dining and counter areas
• Ensured accuracy in cash handling and daily balancing of register
• Provided quick and friendly service during busy hours

Customer Service Representative at Rogers Communications (2023-03 – 2024-09)

• Handled customer inquiries and suggestions courteously and professionally
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
• Answered constant flow of customer calls with minimal wait times. Collaborated with cross-functional teams to develop training modules, boosting team knowledge and performance

Fulfillment Associate at Walmart (2021-11 – 2023-02)

• Efficiently scanned products, ensuring accurate inventory management
• Adhered to safety protocols, enhancing team security
• Worked with colleagues to improve production quality and workflow
• Picked and processed orders swiftly, meeting demand
• Reviewed orders, located items, and initiated timely processing

Warehouse Associate at Amazon (2020-03 – 2021-11)

• Worked safely around moving machinery
• Prepared orders for shipment by systematically picking, packing and labeling merchandise
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors
• Cleaned and maintained warehouse in compliance with OSHA safety standards
• Performed inventory control, such as counting and stocking merchandise

Civil Engineering Technician in Science – Canadore College of Applied Arts and Technology (2021-01)