Dental Biller - Streamline Dental Solutions - Las Vegas, NV
(2024-12 - 2026-06)
- Managed the full dental revenue cycle for multiple dental offices, including insurance and patient accounts receivable (A/R), claim submission, payment posting, denial resolution, and account reconciliation.
- Utilized CareStack, Denticon, and Dentrix, practice management software to manage billing operations, process insurance claims, maintain patient records, and ensure accurate financial reporting.
- Verified patient insurance eligibility and benefits while preparing and submitting electronic insurance claims to maximize reimbursement.
- Monitored insurance and patient A/R, audited accounts for accuracy, resolved billing discrepancies, and prepared delinquent accounts for collection agency submission when necessary and a timely manner.
- Generated and distributed patient statements, responded to billing inquiries, and assisted patients with payment arrangements and account resolution.
- Processed virtual credit card payments from Dental insurances for multiple dental offices using Authorize.Net and NexHealth, ensuring accurate payment application and reconciliation.
- Coordinated enrollment and maintenance of Electronic Funds Transfer (EFT) and direct deposit with insurance carriers to streamline payment processing.
- Prepared and submitted weekly deposit summaries for all affiliated dental offices, providing accurate financial reports to the company accountant.
- Compiled and presented monthly office performance reports during team meetings, analyzing production, collections, A/R trends, and key financial metrics to support operational decision-making.
- Occasionally assisted the NPC department with scheduling patient appointments and collaborated with dental office teams to support efficient practice operations and deliver excellent customer service.
- Utilized Basecamp to communicate with cross-functional teams, coordinate projects, assign tasks, and ensure timely completion of billing initiatives.
- Maintained compliance with HIPAA regulations, insurance payer guidelines, and company policies while handling confidential patient and financial information.
- Demonstrated exceptional attention to detail, analytical problem-solving, and the ability to manage a high-volume workload across multiple office locations while consistently meeting deadlines.
Dental Billing Specialist - Streamline Dental Solutions | Silver State Smiles
1 year, 5 months
Dental Assistant - Preferred Family Dentistry - Las Vegas, NV
(2022-01 - 2024-11)
During my time of employment at Preferred Family Dentistry, I was a chairside assistant to Dr. Jafarifar. My daily tasked consisted of
- Teeth Polishing & Flossing, OHI
- Taking Digital X-rays (FMX, Periapical, Bitewings, PANO)
- Proper Equipment Maintenance (Autoclave, Ultrasonic, Suction lines, Handpieces)
- Keep track of/ Order Inventory
- Instrument sterilization
Dental Office Receptionist - Shiraz Dental - Las Vegas, NV
(2020-10 - 2024-11)
My responsibilities on a day to day basis is what usual dental office "front desk" does including the following but not limited to,
- Checking-in & checking out patients
- Verifying Insurances (PPO, Medicare Advantage, Dual Medicaid, Culinary)
- Submitting dental claims & pre-auths
- Run monthly reports (New pts, trt pending, recall, claims ageing. Etc.)
- Obtain/process Patient payment
- Treatment planing & helping pt understand treatment and payment options
- Translate / fluent in Spanish
- Schedules & maintain proper outlook on cases out at laboratories (crowns, partials etc.)
Dental Office Manager - Archer Dental - Chicago, IL
(2016-08 - 2020-05)
I was responsible for maintaining a productive and fluent work schedule for our dental team of 2 general dentists who also performed orthodontic treatment, 1 hygienist, and 1 Endodontist including 3 Dental assistants.
- Welcome New and existing patients (register patients)
- Verify Dental Insurance Benefits (PPO/Medicaid)
- Obtain/process Patient payments. Co-Pays, deductibles
- Bill dental Claims to insurance companies (Paper, E-claims with attachments)
- Schedule our Patients accordingly (Re-Call's, Post-Op, Endo, Implants, Ortho, Limited etc.)
- Respond and attend to our Social media Platforms (Facebook, WIX, Instagram, Snap Chat, TikTok)
- Answered phones
- Scanned documents per day and logged them into computer system to keep accurate digital records
- Keep track of all Office Invoices that need to be paid on a monthly basis (Dental Lab Charges, Comcast, ComEd, MedPro waste etc.)
- Create Monthly reports per provider
Dental Assistant - Archer Dental - Chicago, IL
(2016-09 - 2017-02)
I worked alongside Dr. Zhadovich as his chairside assistant. The software I used was DentiMax.
- Teeth Polishing
- SRP/ FMD/Periodontal Maint
- Digital X-rays (FMX, Periapical, Bitewings, CBCT, PANO)
- Composite fillings
- Extractions/ Surgical Extractions
- Root Canal therapy
- Crown prep
- Alginate Impressions
- Pour & Cast Impressions
- Proper Equipment Maintenance (Autoclave, Ultrasonic, Suction lines, Handpieces)
- Keep track of/ Order Inventory
Janitor/Maintenance - ABM - Chicago, IL
(2015-04 - 2016-10)
- Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
- Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
- Collaborated with team members to coordinate cleaning schedules for optimal efficiency
- Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
- Managed waste disposal in accordance with company policies and regulations
Dental Assistant - Lavergne Dental - Cicero, IL
(2012-05 - 2014-08)
My skills allowed me to perform chairside dental assistant for a variety of dental procedures along with assistance in the reception area. my duties and responsibilities went as followed:
- Complete sterilization of room
- Tray/procedure Set-up
- Take proper X-rays (Bitewings, Periapical, FMX)
- Develop Film X-rays
- Polish/Sealants
- Amalgam & Composite Fillings
- Root Canals
- Dental Crowns
- Extractions
- Track and Order Inventory
- Answer Phones
- Schedule appointments
- Proper paper chart filing
