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Marcella Ventresca

Marcella Ventresca

Artist | Storyteller | Hospitality Professional

Talent
ChicagoMember since July 31, 2026
POS systems and menu managementAdministrative support and schedulingInventory organizationEquipment troubleshooting and basic maintenanceEspresso and specialty beverage preparationFood safety and sanitationCustomer recovery and conflict resolutionSocial media management
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POS systems and menu managementAdministrative support and schedulingInventory organizationEquipment troubleshooting and basic maintenanceEspresso and specialty beverage preparation

About

I'm a practicing painter with a deep appreciation for craftsmanship, thoughtful design, and genuine hospitality. Curiosity guides everything I do, from my studio practice to the conversations I have with customers. I enjoy helping people discover beautifully made objects by sharing the stories behind them and creating experiences that feel personal, memorable, and sincere.

Experience

Operations Manager at Demitasse Cafe (2024-09 – 2026-01)

  • Prepared espresso, specialty coffee drinks, and breakfast service while serving as the daily face of a 40+ year neighborhood café with a loyal community of regulars.
  • Managed daily operations including POS systems, digital menus, pricing updates, scheduling, hiring, administrative support, and workflow improvements.
  • Designed handmade signage, promotional materials, menus, and social media content while maintaining the café's online presence.
  • Developed seasonal menu items, original syrups, and a customer loyalty program inspired by guest feedback and neighborhood engagement.
  • Troubleshot equipment, reorganized workspaces, assisted with basic repairs, and continually improved the efficiency and appearance of the café.
  • Resolved customer concerns with empathy and professionalism, helping ensure guests left feeling welcomed and valued.

Kitchen Manager, Sunday Operations at UCHA (2021-09 – 2024-01)

  • Led weekly kitchen operations for a 500-member community.
  • Managed a team of 2 chefs and 3–6 staff; trained on food safety and kitchen organization.
  • Practiced resourcefulness stretching low-budget ingredients while minimizing waste.

Barista at Greenleaf Juicing Company (2018-10 – 2020-03)

  • Prepared drinks and provided customer service in a fast-paced juice bar.
  • Handled opening and closing duties independently, ensuring smooth daily operations.
  • Worked with health-centered ingredients and applied knowledge of juicing practices and nutrition.
  • Managed product merchandising and labeling to maintain brand standards and customer clarity.

Co-Founder & Host at Dance and Draw Community Art Night (2023-08 – 2024-01)

  • Organized and ran recurring community events from the ground up, managing logistics and turnout of 50–100 people.
  • Hosted free community art nights at the University Cooperative Housing Association, supplying art materials and community space.
  • Created a welcoming environment through thoughtful event planning, hosting, and community building.

Education

Bachelor of Fine Arts in Painting & Drawing – School of the Art Institute of Chicago (2024-01)

Study Abroad Semester in Painting & Drawing – Istituto Lorenzo de' Medici (2026-01 – 2026-05)

Studio Art Major in Studio Art – Santa Monica College (2021-08 – 2023-12)

Skills

ArtistStorytellerHospitality Professional

Reviews