Marcus Crowell

Innovative AI Developer and Systems Specialist with 11+ years designing, building, and deploying AI-powered business solutions and 15+ years leading operational transformation. Expertise spans Generative AI, Retrieval-Augmented Generation (RAG), autonomous AI agents, workflow automation, Azure AI infrastructure, and enterprise systems integration. Proven track record delivering production-ready AI platforms, intelligent recruitment systems, automated sales and marketing agents, and scalable data-driven solutions that accelerate growth, reduce operational costs, and improve decision-making.

Founder & Lead AI Solutions Architect - Crowell Digital Marketplace

(2015-06)

• Design, self-host, and deploy Generative AI, RAG, and conversational AI platforms integrated with SQL databases, Azure infrastructure, and enterprise data lakes.
• Architect multi-agent systems and workflow automations using n8n, Make, APIs, and modern LLM frameworks.
• Build rapid AI proof-of-concepts that evolve into production-scale enterprise solutions.
• Develop proprietary AI prompting frameworks, operational SOPs, and change management strategies for business adoption.

Freelance AI Developer & Systems Specialist - Zapai.io

(2025-06)

• Build and deploy custom AI agents, RAG pipelines, and enterprise automation solutions.
• Engineer cloud and self-hosted agentic frameworks using Azure AI, Microsoft Copilot, and n8n.
• Develop autonomous sales and marketing agents integrated with CRMs and business databases.
• Deliver corporate AI training focused on Copilot, Claude, Power BI, Workday, and Google AI Studio.

Sales Manager, Sales Trainer, HR & Onboarding - United Power Group

(2022-01 - 2025-12)

• Designed, built, and deployed AI-powered recruitment agents that automated candidate sourcing, screening, qualification, and onboarding workflows.
• Created intelligent hiring pipelines that helped scale organizational growth to more than 50 employees.
• Implemented automated tracking, reporting, and recruiting processes across ATS and CRM platforms.
• Launched a centralized Training University model that improved employee readiness, development tracking, and operational consistency.

Sr. National Sales Manager & Microsoft Professional Trainer - First-American Payment Systems

(2009-01 - 2015-12)

• Built and standardized nationwide onboarding and sales training programs across multiple markets.
• Designed the First Day to First Sale training framework to accelerate employee productivity and performance.
• Delivered Train-the-Trainer certification programs supported by performance analytics and coaching metrics.

Bachelor of Health Science - History - University of Southern Mississippi