In-Home Sales Representative - Asurion - Shreveport, LA
(2025-08 - 2026-05)
- Delivery Replacement device's, activate and transfer content from old device to new device.
Customer Service Representative - Advanced Call Center Technologies - Shreveport, LA
(2025-01 - 2025-07)
- Provided Customer Service and Process Payment for Consumer Cellular.
CCMA - Ochsner LSU Asthma Allegry Ent - Shreveport, LA
(2024-01 - 2025-03)
- Triage , Rooming , Vaccination, Bloodwork, Allergy Testing, Biohazard Containers monitored & Replaced , Equipment and Supplies, Monitor for Service and Expired dates on equipment, Prior Authorization , Schedule / Reschedule Appointments , communicate with pharmacy's and other providers.
Certified Medical Assistant - Ochsner LSU Health - Shreveport, LA
(2023-10 - 2024-12)
- Assess pediatric patients through the use of their vital signs.
- Triage patients through the use of the EPIC Software.
- Assist the physicians with the care of the patients.
- Place patients in the appropriate rooms on the corresponding halls.
- Provide aftercare printout instructions per the physicians.
- Schedule patients for the appropriate appointments.
- Transport and accompany the patients to X-Ray and Lab.
- Prepare and maintain the exam rooms.
- Conduct and restock patient needed supplies in each exam room.
- Check for expired and examine all supplies located in the store stock room.
Facilitator - CAOH-Bossier City - Bossier City, LA
(2022-01 - 2022-07)
- Managed Caseloads
- Managed Clients Home's and DSW's
- Monthly Shopping for Clients needs
- Completed Monthly Audits of Homes
- Attend Doctors appointments, picked up prescription's, OTC meds from Pharmacy
- Transport Clients to Appointments, Outings etc.
- Conducted Wkly Face to Face Monitor's and Phone Calls with Clients ,Caregiver's and DSW's
- Complete Annual and Quarterly with Support Coordinator's and Various Agencies.
CSR - Customer Service Representative - YoungWilliams-Bossier City - Bossier City, LA
(2019-01 - 2021-04)
- Answered incoming call providing customer service to CP, NCP, Employer, Lawyer ,Attorney and Other State CSE Agency.
Machinist Operator - RONPAK, INC. - Shreveport, LA
(2018-09 - 2019-01)
- Prepare Machine to Run
- Maintenance/Maintain Machine & Area
- Complete Print Job For various Food Fast Company
- Geneal labor,Scaler,BackUp Lead,Chiller Attendant,PC Room.
Production LINE - Tyson Food Company - Carthage, TX
(2015-01 - 2018-06)
- handle, grade ,sort and pack the product
- Scaler- enter in Spec & Value per Product & Customer request
- Backup Lead -Supervised , Set line up to Run & Complete needed Orders for various Customer
- Chiller Attendant - Monitor & Run Chiller , Complete Water Test for whole Plant ,Controlled & Test Chemical Usage & Amount
- Cooler Attendant- Scanned Order's & Pallet's for Completed / Partial, Re-work, employee sale and Material use Per Line & Order (inventory of Bags ,Boxes,Labels,Wraps etc)
- WOG Sizer- Answer line request by radio per Customer Spec ,Grade & Size of bird to ensure the quality expected by Customer's , Control line Speed, Turn Lines ON, OFF by request, calibrate line to ensure the correct size birds travel and drop on correct line.
- Cross training - Provide a greater understanding of Leadership, Management ,Customer service and what it takes to Run and Maintain a Production Plant and or Successful Business while meeting the needs of everyone as well as the Demand.
Housekeeper - Willis Knighton Medical Center - Shreveport, LA
(2013-05 - 2014-02)
- Cleaned Discharged room and Assigned Area as well as Special Projects when assigned.
Manager/Tax Preparer - Sharon Johnson Tax Agency - Shreveport, LA
(2012-10 - 2013-10)
- Prepared Income tax returns for individuals, Answered questions and concerns pertaining to tax returns,
- Filed away customer important and personal documents.
Frontdesk - Shreveport Value Inn - Shreveport, LA
(2011-01 - 2012-09)
- Checked-In and Checked-Out Customers, Maintained Money and Front Area, Answered incoming phone calls, Transferred Calls to Customer Rooms, Schedule Reservations.
Technical Support /Customer Representative - US Support Company - Shreveport, LA
(2005-10 - 2008-06)
- Providing Customer and Technical Support to PC Owner and Internet Service Customer, Processed Orders,
- Troubleshoot Internet and different Program issues & errors, verifying all hardware and equipment was setup and working before dispatching a technician to customer home or remote.
Slot Attendant - Horseshoe Casino - Bossier City, LA
(2002-07 - 2005-03)
- Provided Guest with excellent customer service, Provide Customer with Customer reward cards, Locked and Unlocked Slot Machines for customers, Filled Slot Machine Top and Bottom with coins, Paid out small jackpots and W2G forms (tax documents for the IRS).
