Supervisory Responsibilities: Assisted with overseeing the daily staff schedules. Helped ensure staff complied with meal breaks policies. Authorized overtime when needed. Assisted with coaching opportunities & team building. Reported progress/issues to GM & trained restaurant staff.
Oversaw food preparation, ensuring only the best food quality & freshness was served. Making sure staff complied with health, safety, food handling, and hygiene standards & reported progress/issues to the GM.
Prioritized customer satisfaction in all aspects of the restaurant & dining experience.
Handled customer complaints, resolving issues in an empathetic & understanding manner, took notes on customer feedback & service/food quality for GM.
Assisted GM manage food & beverage costs based on location business levels.
Reported all inventory & supply needs to the GM.
Reported restaurant & equipment maintenance to the GM. Assisted on overseeing repairs were efficiently completed.
Maintained sales records & tracked cash receipts/deposits & reported issues to GM.
Acted as a role model & brand ambassador for the company.
Performed other duties as assigned.
Experience
Supervisory Responsibilities: Assisted with overseeing the daily staff schedules. Helped ensure staff complied with meal breaks policies. Authorized overtime when needed. Assisted with coaching opportunities & team building. Reported progress/issues to GM & trained restaurant staff.
Oversaw food preparation, ensuring only the best food quality & freshness was served. Making sure staff complied with health, safety, food handling, and hygiene standards & reported progress/issues to the GM.
Prioritized customer satisfaction in all aspects of the restaurant & dining experience.
Handled customer complaints, resolving issues in an empathetic & understanding manner, took notes on customer feedback & service/food quality for GM.
Assisted GM manage food & beverage costs based on location business levels.
Reported all inventory & supply needs to the GM.
Reported restaurant & equipment maintenance to the GM. Assisted on overseeing repairs were efficiently completed.
Maintained sales records & tracked cash receipts/deposits & reported issues to GM.
Acted as a role model & brand ambassador for the company.
