Maria Luisa Aceves

Purposeful administrative and accounting professional with experience in Accounts Payable/Receivable, customer service, business operations, and office administration. Proven ability to support financial processes, manage high-volume customer interactions, and improve operational efficiency using QuickBooks, Ever Logic, SAP Ariba, Concur Travel and Microsoft Office. Bilingual in English and Spanish with strong leadership, communication, and organizational skills.

Specialist Intern AP/AR - Prana Machinery Heavy Equipment - El Paso, TX

(2025-02 - 2025-08)

• Analyzed financial operations and customer account management to improve business communication and operational efficiency, prepared monthly tax reports, supported Accounts Payable activities, Credit card payments
• Monitored QuickBooks and Ever Logic to generate exact customer reports and independently track outstanding balances.

Administrative Representative - Discover Bank / Capital One – EAW - El Paso, TX

(2024-03)

• Managed approximately sixty outbound customer calls per hour while providing professional customer service.
• Transferred customers efficiently to Account Managers and documented customer interactions accurately.
• Maintained productivity and quality standards in a fast-paced banking environment.

Administrative Assistant - Kinder Morgan El Paso Natural Gas - El Paso, TX

(2018-02 - 2023-11)

• Administrative and Office management, Processed invoices, vendors, purchase orders, Agreements, and bids for materials / Services, Receiving for Materials.
• Maintained physical and electronic business records with accuracy and confidentiality, taker meeting notes
• Coordinated customer communications, scheduling meetings, office documentation, and administrative support for multiple departments for Operations, Corrosion and Measurement.

Den Leader - Boy Scouts of America - El Paso, TX

(2014-04)

• Lead youth activities, mentor Scouts, and coordinate meetings, service projects, and leadership development.

Bachelor of Business Administration - Management with a minor in International Business - The University of Texas at El Paso (UTEP) (2026-05)

Associate of Arts - business Accounting, Business and Economics - El Paso Community College (EPCC) (2024-05)