Maria Vasquez

Dynamic Front Desk Receptionist with a proven track record at Homewood Suites by Hilton, excelling in customer service and attention to detail. Expertly managed multi-line phone systems and optimized booking processes, ensuring guest satisfaction and seamless check-in/check-out experiences. Recognized for exceptional listening skills and time management in fast-paced environments.

Front Desk Receptionist at Homewood Suites by Hilton (2025-09 – 2025-12)

• Checking-check out
• Answer phone calls and made sure to direct them to the right department
• Made sure the transactions where made correctly
• Made sure guest meets their needs
• Made sure guest had everything they needed prepared in rooms

Front Desk Receptionist at The Washington Inn (2022-09 – 2025-01)

• Greeted guests warmly, ensuring a positive first impression upon arrival.
• Managed multi-line phone system, directing calls efficiently to appropriate departments.
• Handled guest check-ins and check-outs, maintaining accurate records of transactions.
• Assisted with reservations using property management system, optimizing booking processes.

High School Diploma – Leadership Public School