Marie Boure

Customer relations professional with over 8 years of experience in sales, cash register management, store organization, and customer assistance. I now wish to apply these skills in a remote position, particularly in customer support or e-commerce.

Assistant Manager - Tablo France

(2021-01 - 2022-12)

• Restocking shelves according to merchandising techniques, folding clothes, hanging items, and checking prices.
• Cash register management, processing discounts, customer returns, and complaints.
• Welcoming and guiding customers in the store, providing information on services offered by the shop.
• Assistance with the recruitment, onboarding, and integration of new employees.
• Actively listening to customers to best identify their needs and recommend optimal products.

Cashier - Fnac Paris

(2019-01 - 2021-12)

• Training several young temporary workers brought in as reinforcements during Christmas and Black Friday.
• Warmly and cheerfully welcoming customers, creating a pleasant atmosphere from the moment they arrive.
• Counting the cash float, organizing coins and cash for safe deposit.

Versatile Sales Associate - Petit Pan

(2015-01 - 2017-12)

• Welcoming customers and responding to their inquiries efficiently and courteously.
• Handling customer complaints by proposing a solution advantageous to both parties.
• Managing stock and restocking shelves to ensure product availability in store.
• Processing purchases, promoting the store loyalty card, preparing gift wrapping, and counting the cash float.

Versatile Sales Associate - Book Off

(2013-01 - 2015-12)

• Purchasing and appraising second-hand books, CDs, and DVDs.
• Cash register management, sorting, and shelving in a high-volume environment.

2-year program, equivalent to BAC +2 - Animal Behaviorist - Animalia (2012-01 - 2013-12)

2-year program, equivalent to BAC +2 - Fashion Designer and Pattern Maker (2012-01 - 2013-12)