Marigold Mitchell

Senior Executive Assistant and Operations Professional with extensive experience partnering with C-suite executives and senior leaders in fast-paced, high-growth organizations to drive operational excellence, executive productivity, and cross-functional execution. Trusted business partner known for managing complex executive priorities, coordinating cross-functional initiatives, and handling highly confidential matters with discretion. Proven success supporting up to four executives across three departments while overseeing daily operations for a 40-member cross-functional team, improving business processes, and enabling leaders to focus on strategic priorities.

Operations and Senior Administrative Lead at Lifestyles Sports (2025-03 – Present)

Partner with executive leadership to oversee daily operations for a 40-member cross-functional team, ensuring operational continuity and efficient workflow across departments.

• Coordinate complex executive calendars, meetings, travel arrangements, and priority communications, enabling leadership to remain focused on strategic initiatives.
• Prepare executive reports, presentations, dashboards, and meeting materials that support executive decision-making and organizational visibility.
• Manage vendor relationships, office operations, and competing priorities across multiple departments.
• Serve as primary liaison between executives, the sales team, customers, vendors, and internal stakeholders, ensuring clear communication and timely follow-up.
• Represented the company at the New York State and Saratoga Athletic Director Conferences, contributing to the acquisition of 10 new school accounts.
• Restructured an existing All School Deal contract, growing contract revenue by 20% through scalable rebate incentives and extended contract terms.
• Develop onboarding materials, standard operating procedures (SOPs), and training resources while guiding new employees through company processes.

Operations Manager / Senior Executive Administrative Assistant at Metro Team Sports (2019-02 – 2025-03)

Delivered high-level executive support to four executives across three departments, managing complex calendars, meetings, travel logistics, confidential communications, and competing priorities.

• Served as primary liaison between executive leadership, sales, production, and customer service teams, ensuring seamless execution of company-wide initiatives.
• Prepared executive reports, presentations, dashboards, and business communications supporting strategic planning and executive decision-making.
• Managed collections and customer follow-up for nine sales representatives, simplifying billing processes and implementing per-order costing that reduced open orders by 50%.
• Streamlined workflows through process improvements, standardized documentation, and enhanced communication practices, increasing operational efficiency.
• Anticipated executive needs and proactively resolved scheduling conflicts and operational issues before they impacted business operations.

Executive Administrative Assistant at Metro Team Sports (2015-01 – 2019-01)

• Managed complex executive calendars, travel arrangements, meeting logistics, expense administration, and executive communications while supporting multiple leadership priorities.
• Maintained confidential business records, executive correspondence, and operational documentation with accuracy and discretion.
• Coordinated communication among executive leadership, sales, operations, production, and customer service teams.
• Supported recruitment, onboarding, and employee administrative processes while maintaining personnel documentation.
• Assisted with company meetings, employee events, executive functions, and organization-wide initiatives.

Sales Account Executive at Metro Team Sports (2011-01 – 2014-12)

• Managed accounts for schools, colleges, and club programs, building long-term customer relationships across the region.
• Resolved client concerns promptly, sustaining high satisfaction levels and account retention.
• Represented the company at industry events and trade shows to expand the client base and market presence.