Sr. Program Change Implementation Leader
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A result-driven professional with proven leadership, project management, and customer service expertise. Proficient at working independently or collaboratively, and I thrive in fast-paced, remote business environments.
Initiative-taking and resourceful, with a strong focus on customer satisfaction, problem resolution, and maintaining product quality under tight deadlines. Known for being meticulous, procedural, and skilled in time management, I bring exceptional organizational and project management skills to ensure seamless operations and client success.
Motivated professional with 25 years of global experience in Process Management and Training Development within the automotive industry. Known for being detailed -oriented, procedural approach, I have a strong background in leadership, project management, customer service, and coaching, with a proven history of enhancing productivity and maintaining high standards of quality. Highly organized and detail-oriented, I excel independently and collaboratively in challenging environments, consistently ensuring seamless operations and client success.
Northwood University | Bay Rd., MI
Bachelor of Business Administration | 08/2011
GPA: 3.64, Graduated Cum Laude
Delta College | University Center, MI
A.A.S. in Architectural Technology | 12/1994
GPA: 2.95, Vice President’s List
