Ryan Klenke
Mortgage Sales Leader
Talent
Bay City, City of Bay City, BayMember since February 27, 2023
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About
Always looking to better a process... the Mortgage industry is forever changing so one needs to keep an open mind and open eye for innovation and process improvements.
Experience
Developed and implemented training for processing, underwriting and closing, managed a team of 14 processors and support staff. Created 3 new departments to compartmentalize the work of loan processors that was below the pay/skill level of a loan processor. Developed a Junior Processor role. Assisted company with selecting/implementing new technologies to improve customer experience.
Education
WGU - Business Admin
