Maritza Serrano Nieves

Dedicated and multi-faceted warehouse professional with over 6 years of experience in inbound and outbound operations. Proven ability to meet and exceed goals in fast-paced environments. Skilled in team collaboration, equipment operation, and inventory management. Eager to take the next step as a Team Lead by mentoring and training new team members.

Inventory Control/QC - Prime Industrial Recruiters – SRP Companies - Virginia Beach, VA

(2026-01 - 2026-06)

• Conduct daily equipment inspections and safely operate Toyota 5000 Order Picker.
• Conduct physical inventory counts.
• Verify product accuracy and quantities.
• Organize and label materials in the warehouse.
• Identify and report inventory discrepancies.
• Maintain an organized and safe storage area.
• Collaborate with QC departments to consolidate boxes.
• Verify quantities, labels, barcodes, and product condition.
• Identify and report damaged, missing, or incorrect items.

Onsite Supervisor - Constant Staffing, LLC - Suffolk, VA

(2025-08 - 2025-11)

(MAERSK Warehouse)

• Supervised temporary staffing employees on-site to ensure daily operations ran efficiently and according to company standards.
• Attended daily meetings with managers and employees to coordinate staffing needs and provide operational support.
• Managed employee timekeeping by monitoring, adjusting, and resetting clock-in and clock-out times using the company's application.
• Conducted daily safety observations in the work area to ensure compliance with workplace safety policies.
• Completed incident, accident, injury, and disciplinary reports in accordance with company procedures.
• Assisted supervisors and managers by translating between Spanish and English to support clear communication with employees.

Inbound/Outbound Team Member - Massimo Zanetti Beverage Distribution Center - Suffolk, VA

(2024-05 - 2025-06)

• Perform daily inspection and safe operation of Toyota Electric Forklift (8FBCU25) Order Picker.
• Accurately pick products from storage locations and transfer to warehouse clearance areas.
• Utilize RF Smart scanner for efficient product tracking and location management.
• Communicate and cooperate with supervisors and team members to meet productivity goals.
• Handle a variety of products with care to prevent damage.
• Ensure merchandise is securely packed, labeled, and properly documented for shipment.
• Safely stretch-wrap pallets using the Lantecli Semi-Automatic Stretch Wrapping Systems (Q-250/Q-300/Q-400).

Inbound/Outbound Team Member - US Auto Parts / CarParts.com - Chesapeake, VA

(2018-01 - 2024-07)

• Conduct daily equipment inspections and safely operate Raymond 5600 Order Picker.
• Pick and stage products from storage locations for shipment or transfer.
• Use RF scanners to track inventory and ensure accuracy.
• Collaborate closely with supervisors and team members to meet deadlines.
• Handle various automotive parts with proper care to prevent damages.
• Prepare, pack, and label merchandise securely for outbound shipments.

Crew Member - Baskin Robbins - Puerto Rico

(2013-05 - 2015-06)

• Provided excellent customer service in a fast-paced food environment.
• Handled cash and credit transactions accurately using POS system.
• Maintained food safety standards through regular cleaning and sanitization of prep areas.

Bachelor of Social Work - Social Work - Ana G. Méndez University College (2015-08 - 2018)

Certification - Local and International Cuisine - Institute of Banking and Commerce (2011-08 - 2012)

High School Diploma - Luis Muñoz Marín High School (2011-05)