Markeisia Hilton

Dedicated healthcare and administrative professional with 15+ years of experience supporting medical, chiropractic, rehabilitation, and patient care environments. Skilled in patient relations, insurance verification, claims processing, medical records management, billing, scheduling, and front-office operations.

Chiropractic Assistant / Front Desk Specialist at Chiro One (2023-04 – 2024-06)

• Greeted patients, verified insurance, and scheduled appointments.
• Assisted chiropractors with patient care, treatments, and therapies.
• Prepared and maintained treatment rooms and equipment for patient visits.
• Obtained patient vitals, medical histories, and completed intake forms.
• Educated patients on treatment plans, exercises, and post-care instructions.
• Managed billing, collected copayments, and processed insurance claims.
• Maintained accurate patient records and documentation in the EHR.
• Supported marketing efforts and patient follow-up to improve retention.

Chiropractic Assistant / Medical Receptionist at Valley Spine and Rehabilitation (2020-03 – 2023-08)

• Assisted with patient intake, vitals, insurance verification, and appointment scheduling.
• Supported therapeutic and physical therapy procedures including SoftWave and electrotherapy.
• Updated EMR records and coordinated billing and administrative documentation.

Chiropractic Assistant / Receptionist at Dayton Chiropractic and Rehab (2014-08 – 2020-02)

• Handled front desk operations, patient check-in/check-out, and scheduling.
• Assisted with therapy sessions and maintained patient records and billing systems.
• Provided exceptional patient support in a fast-paced healthcare environment.

Physical Therapy Technician at Health On Earth

• Implemented therapeutic exercises and monitored patient progress.
• Verified insurance benefits and processed insurance claims documentation.
• Educated patients on injury prevention and home exercise programs.
• Administered therapy modalities and assisted with rehabilitation treatments.