Markiesha Shepard

Results-driven Quality Leader with 14 years of experience in quality engineering, manufacturing operations, and process improvement within automotive, plastics, stamping, welding, and EV battery manufacturing environments. Proven expertise implementing and sustaining Quality Management Systems (QMS) in compliance with IATF 16949, ISO 9001, and ISO 13485 standards. Recognized for driving defect reduction, improving process capability, and leading cross-functional teams to achieve aggressive quality and production goals.

Quality Manager - Cooper Standard - Livonia, MI (2026-04) - Supervise Quality Department.

• Perform PPAPs, PFMEA, Control Plans, Blueprint/BOM reviews, Work Instructions, and Quality Alerts.
• Prepare monthly FPY, DPPM, scrap, and rework reports.
• Conduct CAPA investigations and corrective actions.
• Implement Lean and Six Sigma initiatives.
• Develop QA procedures for service operations.

Quality Engineering

Supervisor - HTC Group (Stellantis) - Warren, MI (2025-07 - 2026-02) - Lead daily quality engineering operations.

• Drive defect reduction and process capability improvements.
• Conduct 8D, 5 Why, and CAPA investigations.
• Improve FPY and reduce downtime.
• Support APQP deliverables and launch readiness.
• Train production and engineering teams.

Senior Quality

Supervisor - BorgWarner - Hazel Park, MI (2023-06 - 2025-07) - Supervised 12 quality inspectors supporting EV battery assembly.

• Reduced safety incidents by 40% year-over-year.
• Improved on-time delivery by 15%.
• Reduced battery pack failure rates by 22%.
• Improved operational efficiency by 12%.
• Prepared monthly quality KPI reports.
• Facilitated PFMEA/FMEA workshops.

Quality

Supervisor - LG Electronics - Hazel Park, MI (2021-08 - 2023-06) - Supported ISO compliance and audits.

• Managed 45+ associates.
• Conducted CAPA investigations.
• Oversaw supplier quality and vendor audits.
• Implemented Lean/Six Sigma improvements.
• Trained quality staff.

Senior Quality

Engineer - G-TAC - Canton, MI (2014-01 - 2021-09) - Developed QA procedures for stamping and welding.

• Improved throughput and reduced downtime.
• Improved FPY.
• Conducted 8D, 5 Why, CAPA, SPC, PFMEA, Cpk studies.
• Monitored quality metrics and led containment.

Bachelor's - Mechanical Engineering Systems - Arizona State University Online

Diploma - Cherry Hill High School (2010)