Markus Orange
Patient Service Representative
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About
Results-oriented client relations professional with proven ability to manage and nurture client relationships. Skilled in resolving client issues and ensuring satisfaction through effective communication and problem-solving.
Experience
Patient Service Representative at Touchstone Imaging (2023-04 – 2026-05)
Patient service representatives receive inbound calls and makes outbound calls to schedule imaging services.
- Maintained a daily call volume of over two hundred calls while adhering to company metrics of one hundred percent of phone availability
Patient Service Advocate at Steward Medical Group (2021-12 – 2023-03)
Scheduling patients with their primary care physicians. Interacting with the company's customers by addressing inquiries and resolving complaints, generally providing a higher level of customer support on a specific product or service.
Mailroom Coordinator at Exela Technologies (2001-05 – 2021-08)
- Coordinated mailroom operations to ensure timely sorting and distribution of correspondence and packages, enhancing organizational communication
- Managed inventory of mailing supplies, ensuring availability and organization
Education
Bachelor of Arts in Business Management – University of Arizona (2022-03)
