Marnie Robinson
Patient Care Coordinator
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About
Experienced Bar Manager with expertise in labor cost control, menu development, and wine and liquor expertise. Successfully managed employees to provide a professional and enjoyable experience for patrons.
Customer Service
Representative with exceptional verbal and written communication skills, service-oriented mindset, and ability to develop strong customer relationships. Demonstrated success in handling customer complaints and inquiries efficiently and effectively. Experienced with coordinating patient care activities, ensuring efficient scheduling and communication.
Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Experience
Patient Care Coordinator - HearingLife - Layton, UT
(2025-01 - 2025-10)
- Coordinated patient appointments and managed schedules to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers to ensure clarity of care plans.
- Streamlined patient intake processes, improving efficiency in data collection and documentation.
- Developed educational materials to enhance patient understanding of hearing health and treatment options.
Food and Beverage Manager - Artesia Lanes - Artesia, New Mexico
(2013-03 - 2024-08)
- Making sure bar was clean and professional for patrons to enjoy a great experience
- Handled ordering of product for patrons to to enjoy
- Managed employees to make sure they were providing a great experience
Customer Service Representative - University of Utah Hospital and Clinics - Salt Lake City, Utah
(2000-05 - 2012-06)
- Handled customer complaints and inquiries in a courteous and efficient manner. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Responded to telephone inquiries and complaints following standard operating procedures.
Education
High School Diploma - Viewmont High School (1986-05)
