Marshal Ngwenya

US Navy Veteran with an active secret clearance, strong foundation in data analytics, programming principles across multiple platforms and project management. A background in computer programming, extensive experience in aviation maintenance and quality assurance processes. Customer service focused with strong written and verbal communication skills.

Aviation Maintenance Quality Assurance Representative. December 2023 – Present

US Navy/ VFA-81, Virginia Beach, VA

• Demonstrates strong collaboration with maintenance teams to formulate and implement robust quality control procedures, leading to a notable decrease in maintenance discrepancies and a significant boost in aircraft reliability.
• Utilizes analytical skills to evaluate maintenance data and pinpoint trends, effectively enhancing operational efficiency and minimizing downtime.
• Executes meticulous quality assurance inspections on aircraft components, upholding strict adherence to industry standards and regulatory mandates.
• Nurtures a culture of continuous improvement within the organization by delivering comprehensive training and mentorship to junior personnel on quality assurance protocols and best practices.

Power Plants Leading Petty Officer. February 2023 – December 2023

US Navy/ VFA-81, Virginia Beach, VA

•Led a team of technicians in the maintenance and repair of aircraft powerplant systems, ensuring optimal performance and reliability.

•Coordinated scheduled maintenance activities, including engine overhauls and component replacements, to minimize downtime and maximize operational readiness.

•Oversaw inventory management and procurement of spare parts, optimizing resource allocation and minimizing costs.

•Implemented safety protocols and procedures to mitigate risks associated with powerplant maintenance operations, resulting in a significant reduction in workplace accidents and incidents.

Power Plants Shift Supervisor. January 2019 – February 2023

US Navy/ VFA-34, Virginia Beach, VA

•Supervised daily operations of the powerplant maintenance department, including task assignment, resource allocation, and workflow management.

•Conducted performance evaluations and provided feedback to team members, fostering a culture of accountability and continuous improvement.

•Collaborated with engineering and logistics teams to develop maintenance schedules and prioritize workload, ensuring adherence to maintenance timelines and operational requirements.

•Implemented lean manufacturing principles and process improvements to streamline maintenance procedures and reduce turnaround times.

Plane Captain. September 2016 – February 2019

US Navy/ VFA-81/ VFA-106, Virginia Beach, VA

•Conducted thorough inspections of aircraft systems, demonstrating attention to detail and a methodical approach, which are crucial for software testing and debugging.

•Served as the primary authority for pre-flight and post-flight checks, showcasing responsibility and reliability, traits essential for delivering high-quality software products on time.

•Coordinated with teams and communicated effectively to ensure operational readiness, highlighting teamwork and communication skills applicable to software development collaboration and project management.

ECPI University – Virginia Beach, VA April 2024

A.S. Computer Information Science

Concentration in Software Development GPA 3.75