Martha

Reliable and detail-oriented professional with experience in fast-paced, high-volume environments. Comfortable staying organized, managing daily responsibilities, and working well as part of a team. Available to work a flexible schedule.

Client Services Specialist - Wellstar Health - Atlanta, GA

(2025-01 - 2026-05)

• Kept up with daily operations in a high-volume environment, maintained organized workflows to help stay on schedule.
• Provided focused, friendly service, resolving questions and concerns in a timely fashion.
• Adjusted quickly to shifting priorities and operational demands.

Customer Services Specialist - University of MD Medical System - Baltimore, MD

(2024-01 - 2025-12)

• Collaborated across teams to keep daily operations running smoothly.
• Supported scheduling and front-office coordination, maintaining accuracy and organization.

Substitute Teacher (K-12) - Kelly Educational Staffing - USA

(2020-01 - 2024-12)

• Independently managed daily responsibilities with minimal supervision.
• Adapted quickly to new environments and expectations across assignments.

Vaccination Site Lead - Trinity Health Services - Orlando, FL

(2019-01 - 2021-12)

• Served as the primary point of contact for guest and client concerns.
• Directed daily site operations to keep tasks running on time.

Bachelor's Degree - University of Central Florida

Master's Degree - Meharry Medical College