Marticus Hopes

Perform Vehicle inspection in compliance with PGL and DOT compliance Receive work assignments and participate in team building meetings Support crews during emergency leak calls and restoration efforts

Utility Worker - Peoples Gas

(2022-08)

• Perform Vehicle inspection in compliance with PGL and DOT compliance
• Receive work assignments and participate in team building meetings
• Support crews during emergency leak calls and restoration efforts
• Completed work orders including restoration services, moves and meter reads
• Interact with customers in the field, providing clear communication and resolving concerns professionally

Route Manager - Unifirst

(2019-11 - 2022-08)

• Communicated with Team about follows-up on sales opportunities, problems at customer sites
• DVIR repairs, container swaps, and safety issues reported by drivers
• Collaborated closely with location management team to provide the best customer service and product programs
• Managed end-of-day check-in process's which includes reviewing route representative's sales, contract renewals and strategies for upcoming promotions

Vehicle Upgrade Specialist - Honda of Downtown Chicago

(2018-05 - 2019-11)

• Met & Greeted customers as they came for vehicle maintenance and sales interests
• Provided insight on new products, and detailed explanation of vehicles and products
• Strategically negotiated with customers to close deals and increase sales
• Maintained contact with customers via email, phone calls, and regular updates on offers

HIGHSCHOOL DIPLOMA - T.F. NORTH (2006)