Marvelous Noah
CRM/ERP Systems Consultant
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About
Solutions Architect with 7+ years delivering enterprise systems for multinational and financial-sector clients, applying AI-enabled workflow automation, system integration and cloud architecture. Focused on optimising a live CRM so it matches how the business really operates. Delivered a 30% gain in operational efficiency, a 25% cost reduction, 80% faster approvals and a 70% shorter deployment time, using Python, JavaScript, Power Automate, AWS, Oracle, SAP and Zoho CRM.
Leads cross-functional teams remotely with Agile delivery.
Experience
Head, Technology Solutions Architect at TBO Consulting Group (2026-01 – Present)
Lead technology strategy, architecture and delivery for enterprise client programmes, building on three years as Lead Solution Architect.
Lead Technology Solution Architect at TBO Consulting Group (2023-01 – 2026-01)
- Designed and implemented an eKYC and AML solution for financial organisations, cutting compliance risk by 60% and improving customer onboarding efficiency by 75%.
- Led a cross-functional team building a custom enterprise solution: 40% higher operational efficiency and 20% lower IT infrastructure costs.
- Architected and deployed a scalable data lake enabling real-time analytics, improving organisation-wide decision-making by 35%.
- Implemented a DevOps pipeline that cut deployment time by 70% and tripled release frequency.
- Primary contact for new enterprise customers: product demos, setup, technical training and issue resolution, sustaining 95% customer satisfaction.
Lead Enterprise Architect (Contract) at Work Pillars (2024-05 – 2024-12)
- Directed technical infrastructure development aligned with strategic business goals.
- Enabled high-performing teams through agile and lean methods; facilitated sprint, workflow and stakeholder-engagement workshops.
- Designed M&E frameworks and operational plans with metrics to evaluate portfolio performance and R&D outcomes.
Digital + Data Analyst at SellMedia Africa (2022-07 – 2023-04)
- Built quantitative analysis methods that raised digital campaign effectiveness and ROI by 25%.
- Created Power BI and Zoho Analytics dashboards for real-time performance and customer-behaviour insight.
- Implemented a new data collection system for digital touchpoints, improving data accuracy by 40% and enabling sharper customer segmentation.
Solution Delivery Officer / Project Supervisor at Avetium Consult Ltd (2020-03 – 2022-07)
- Led an enterprise solution for FlyAirpeace that improved approval processes by 80% and centralised data in a data lake.
- Managed end-to-end implementation of high-volume change requests, configuring and integrating custom ERP solutions into clients' existing ecosystems.
- Produced onboarding documentation and training materials; monitored client progress and proactively addressed support gaps.
Customer Service Representative at Outcess Solutions Nigeria (2019-01 – 2020-12)
Strategic Planner at Maribet Consult (2017-01 – 2018-12)
Logistics Manager at DHL (2016-01 – 2016-12)
Education
B.Sc. in Peace Studies and Conflict Resolution – National Open University of Nigeria (2011-01 – 2016-12)