Marving Lejarazo

Bilingual (English Spanish) professional with over 10 years of experience in customer service, sales, operational coordination, and relationship building. Strong ability to communicate effectively, resolve issues, coordinate processes, and manage multiple tasks in fast-paced environments. Recognized for building trust with clients, analyzing needs, and delivering effective solutions.

Seeking to apply transferable skills to the Property Leasing field, contributing to resident satisfaction, property tours, leasing documentation, and administrative support.

Commercial Sales Manager - AutoZone - Lantana, FL

(2016-05)

• Built trust-based relationships with customers through clear communication and personalized service.
• Analyzed operational records to project sales and evaluate profitability.
• Managed multiple tasks while maintaining high service standards.
• Resolved customer needs and issues quickly and efficiently.
• I participated in ongoing training to enhance skills and knowledge.
• Operated cash registers, reconciled daily sales, and maintained departmental productivity.
• Developed objectives, budgets, policies, and strategies to improve performance.
• Managed a fleet of vehicles, ensuring proper maintenance and compliance with procedures.

Import & Export Coordinator - Shipping Cargo Zoulution Inc - Miami, FL

(2015-05 - 2016-04)

• Oversaw import and export processes, ensuring regulatory compliance and accurate documentation.
• Prepared invoices, landing bills, and shipping documents.
• Researched new markets to identify business expansion opportunities.
• Coordinated packing and shipping activities to ensure operational efficiency.
• Maintained consistent communication with customers throughout the logistics process.
• Planned transportation routes according to international regulations.

International Traffic Coordinator - Vene-Embarques C.A - La Guaira, Venezuela

(2010-01 - 2014-08)

• Determined shipping methods, routes, and rates for materials.
• Coordinated deliveries and negotiated arrangements with carriers.
• Monitored industry regulations and updated operational protocols accordingly.
• Built relationships with suppliers, carriers, and customers to optimize processes.
• Managed documentation for international shipments and customs clearance.

Associate in applied science (A.A.S.) - Business Administration - Colegio Universitario de Administración y Mercadeo (2009-07)