Marwa Yusuf

(Fundraiser, Event Coordinator, Call Centre Operative, Receptionist & Key Holder)

Talent

RichmondMember since August 1, 2026

Till and cash handlingCard machine operationCustomer service and query resolutionStock replenishment, shelf-stocking and merchandisingOpening and closing store proceduresTeamwork and working under supervisionBarista and food/drink service experienceProblem-solving & teamwork

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Till and cash handlingCard machine operationCustomer service and query resolutionStock replenishment, shelf-stocking and merchandisingOpening and closing store procedures

About

Friendly, reliable and customer-focused individual with hands-on experience in cash handling, till operation, stock replenishment and face-to-face customer service across retail, charity and hospitality settings. Comfortable working in fast-paced environments, opening and closing premises, and working well as part of a team. Seeking a Retail Team Member role where I can bring strong communication skills and a positive, can-do attitude.

Experience

Volunteer (Fundraiser, Event Coordinator, Call Centre Operative, Receptionist & Key Holder) at Islamic Relief (2024-11 – Present)

Operated cash registers and card machines accurately and efficiently.
Welcomed and greeted event guests, ensuring a warm and comfortable experience.
Covered charity shop floor duties when needed, including customer service.

Team Member at Boots

Assisted customers in locating products and answering queries on the shop floor.
Stocked and replenished shelves, keeping displays tidy and well presented.

Cashier at Portobello Road Jewellery Pop-Up

Handled cash and card transactions for customers at a busy market pop-up stall.

Gate Attendant at Chiswick Car Boot Sale (2024-07 – Present)

Checked tickets and facilitated smooth, efficient entry for attendees.
Coordinated with the security team to keep gate operations running smoothly.
Directed vehicles safely into allocated parking areas.
Stayed calm and organised during high-volume, fast-paced periods.

Steward and Barista at Various Festivals & Events

Provided stewarding support at festivals and events, assisting attendees and maintaining safety.
Prepared and served drinks as a barista at local events and pop-ups.

Stable Hand at Ealing Riding School (2024-06)