Matt LiVorio

Logistics and operations manager with 15 years of experience leading transportation, warehouse, and distribution teams. I have managed operations across five markets, handled budgets and P&L, and worked directly with national customers to keep service on track. My background includes managing large teams, improving safety and delivery performance, controlling costs, and helping accounts grow.

National Account and Sourcing Manager at Beitler Logistics Services (2020-06 – Present)

• Manage national customer accounts representing approximately $15 million in annual transportation revenue.
• Work directly with customers on service problems, pricing, contract renewals, and ways to improve results.
• Lead transportation bids and RFPs, negotiate carrier rates, and review vendor performance and costs.
• Prepare customer business reviews, track delivery results and claims, and work with operations teams to fix recurring problems.
• Lead a team supporting customer accounts and coordinate with carriers to meet customer needs.

Operations Manager at American Transportation Management (2019-10 – 2020-06)

• Managed a distribution operation with approximately $800,000 in monthly revenue, 25 vehicles, and about 100 drivers.
• Oversaw daily staffing, service, delivery performance, safety, and costs, including time-sensitive pharmaceutical deliveries.

Strategy Consultant at American Expediting Company (2018-11 – 2019-08)

• Supported a network of more than 400 delivery partners handling over 500 orders a day and approximately $1.2 million in monthly business.
• Improved on-time delivery from 92% to 96.5% by reviewing performance data and working with delivery partners to correct problems.
• Helped with bids, customer reporting, vendor performance, and capacity planning.

Branch Manager at TForce Final Mile (2017-01 – 2018-11)

• Managed branch P&L and daily operations for about 1,000 orders and 2,500 cartons per day.
• Oversaw warehouse staff, 21 dedicated delivery routes, customer service, staffing, and safety.

Regional Operations Director at TForce Final Mile (2015-05 – 2017-01)

• Managed transportation and warehouse operations across five markets, including budgets, staff, customer service, and safety.
• Reduced transportation costs by 2–5% and warehouse labor costs by 21% by improving routes and warehouse operations.
• Worked with local managers on staffing, operating problems, and consistent service across locations.

Director of Eastern Operations at TForce Final Mile (2013-12 – 2015-05)

• Led operations in several East Coast markets with responsibility for budgets, staffing, and delivery results.
• Opened a new Boston operation, including hiring, warehouse setup, vehicles, and routes.
• Recovered approximately $30,000 in lease overcharges.

Terminal Manager at TForce Final Mile (2012-06 – 2013-12)

• Managed a terminal with approximately $2 million in annual revenue, including staffing, costs, and daily service.
• Met margin targets and maintained 94% driver retention.

Operations Manager at Courier Express (2012-01 – 2012-06)

• Improved on-time delivery from 95.72% to 99.69% and reduced customer complaints from 0.78% to 0.19%.

B.S. in Business Finance – Saint Vincent College (2005)

B.A. in Communication – Saint Vincent College (2003)