Matt Trumble

Business operations and analytics professional with 9+ years of experience supporting SaaS operations, strategic planning, customer success initiatives, and executive decision-making. Proven track record driving operational efficiency, KPI visibility, forecasting accuracy, and cross-functional alignment across sales, finance, marketing, and operations teams. Experienced building scalable reporting frameworks, onboarding dashboards, and executive-facing analytics that improve retention, engagement, and revenue growth.

Strong background in business intelligence, data storytelling, stakeholder management, and process optimization within fast-paced, growth-oriented organizations. Advanced technical proficiency across BI platforms, CRM systems, forecasting tools, and financial reporting applications.

Business Operations Manager at Rachel's Rose Garden (2022-10 – Present)

• Reduced operational reporting cycle times by 30% by streamlining executive reporting workflows and automating recurring KPI tracking processes.
• Developed executive-facing dashboards and reporting packages tracking MRR, CAC, LTV, churn, and profitability metrics to support strategic growth initiatives.
• Designed onboarding and operational performance dashboards that improved visibility into client engagement and accelerated decision-making.
• Partnered with marketing, finance, and operations stakeholders to optimize engagement strategies and exceed departmental performance targets.
• Supported investor relations initiatives by translating operational and financial data into clear, data-driven business narratives.
• Improved organizational reporting accuracy and scalability through enhanced documentation, process standardization, and workflow optimization.

Senior Business Analyst at MTS Consulting (2021-02 – 2022-09)

• Delivered custom analytics dashboards and strategic reporting solutions that enabled client leadership teams to make faster, data-informed decisions.
• Led discovery sessions and business requirements gathering to align analytics initiatives with client objectives and measurable success metrics.
• Built product profitability and pricing models that strengthened client ROI analysis and supported long-term retention opportunities.
• Created executive-level reporting materials and due diligence analyses supporting investor communications and strategic planning.
• Improved reporting efficiency and stakeholder visibility through streamlined business intelligence processes and scalable dashboard development.

Supply Chain Analyst at Brenntag North America (2016-02 – 2021-02)

• Improved workplace safety metrics by 15% and increased operational productivity by 10% through enhanced reporting tools and performance monitoring systems.
• Developed forecasting dashboards and operational analytics solutions that improved planning accuracy and cost optimization efforts.
• Partnered with department leadership to identify operational risks, improve reporting visibility, and implement proactive business solutions.
• Automated recurring reporting processes to improve efficiency, data accuracy, and executive visibility into operational KPIs.
• Supported supply chain optimization initiatives through data analysis, trend forecasting, and cross-functional collaboration.

Assistant Women's Basketball Coach at Transylvania University (2017-09 – 2020-09)

• Managed operational budgeting, logistics coordination, and resource allocation for collegiate athletic programs and summer camps.
• Developed advanced performance analytics and scouting reports to support player development and improve competitive strategy.
• Recruited prospective student-athletes through relationship management, campus visits, and strategic outreach initiatives.
• Coordinated basketball camps and operational activities while managing participant experience and event execution.

Bachelor of Science in Economics – University of Kentucky (2013-12)