Lisa Cobb

Business operations and analytics professional with experience leading recruiting operations, onboarding workflows, workforce reporting, process improvement, and reporting automation. Skilled at transforming fragmented data and manual processes into practical dashboards, automated reporting tools, and operational systems that improve visibility, accuracy, compliance, and decision-making. Known for advanced Excel, Power Query, Power BI, SQL, VBA, Microsoft Access, workflow automation, root-cause analysis, and cross-functional problem solving across HR operations, manufacturing, quality, and business support functions.

Onboarding Manager | Business Operations, Reporting Analytics & Workflow Automation - Connexus Resource Group - Remote

(2021-06 - 2026-07)

• Led onboarding operations and reporting support for a high-volume recruiting environment serving 50+ operational departments.
• Designed and maintained operational dashboards, KPI reports, workflow automations, and business intelligence tools used by recruiting, onboarding, training, and leadership teams.
• Partnered with recruiters, trainers, department leaders, and cross-functional stakeholders to gather requirements, identify process gaps, and build scalable reporting and workflow solutions.
• Built automated reporting architecture using advanced Excel, Power Query, Power BI, VBA, SQL concepts, ATS/HRIS reporting tools, and process automation methods.
• Managed recruiting/onboarding operational priorities and helped a small team support 1,000+ annual hires.
• Analyzed large operational datasets to identify trends, root causes, process inefficiencies, compliance issues, performance patterns, and continuous improvement opportunities.
• Created compliance reporting, assessment reporting, onboarding visibility tools, and fraud detection workflows that improved operational control and leadership insight.
• Worked with ATS/HRIS and recruiting tools, including Paycom, Criteria, Five9, and related reporting exports, to clean, analyze, and transform data into operational reports.
• Documented processes, standardized reporting routines, and redesigned manual tasks to improve accuracy, speed, repeatability, and user experience.

Talent Acquisition Manager | Operations & Workforce Analytics - Startek - Remote

(2018-08 - 2021-06)

• Managed high-volume recruiting operations and led a team of up to 5 recruiters supporting enterprise hiring needs.
• Produced operational dashboards, recruiting KPI reports, workforce analytics, staffing visibility tools, and business intelligence reporting to improve recruiting consistency and leadership decision-making.
• Used advanced Excel, ATS reporting exports, and operational metrics to monitor staffing progress, identify bottlenecks, and support hiring forecasts.
• Partnered with operations leaders to define requirements, analyze performance trends, and improve recruiting workflows, reporting cadence, and process accountability.
• Supported onboarding and workforce coordination activities across multiple business units while maintaining compliance-focused documentation and operational discipline.

HR Analyst, Operational Reporting & Workforce Analytics - Trelleborg Coated Systems US, Inc.

(2013-11 - 2018-08)

• Supported HR reporting, workforce analytics, compliance tracking, and operational improvement initiatives within a global manufacturing environment.
• Built and maintained reporting tools for workforce planning, operational performance measurement, compliance, quality, and business decision support.
• Partnered with manufacturing leaders and cross-functional teams to analyze data, identify trends, resolve reporting gaps, and support continuous improvement initiatives.
• Supported supplier quality and operational performance reporting contributing to production continuity, quality visibility, and on-time delivery objectives.
• Participated in root-cause investigations, quality improvement projects, process optimization initiatives, and operational reporting enhancements.
• Improved reporting consistency and reduced manual processes through workflow redesign, data cleanup, and reporting automation.

Executive Administrative Assistant | Global Executive Operations Support - Trelleborg Coated Systems US, Inc.

(2006-07 - 2013-11)

• Provided executive coordination and operational support for U.S. leadership within a Sweden-based global manufacturing organization.
• Managed international executive travel logistics, operational scheduling, stakeholder communications, and cross-functional coordination supporting domestic and international business operations.
• Supported leadership initiatives, operational planning activities, executive reporting requirements, and confidential business communications across multiple functions.

Associates Degree - Isothermal Community College (1987 - 1988)

Bachelors Degree - Electronics Engineering Technologies & Business Administration/Management - University of Phoenix (1996 - 1998)