IT Technician | Security+ | Customer-Focused
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I’m a versatile tech support professional with over 20 years of leadership and customer service experience, now focused on solving complex technical issues and supporting critical systems. With hands-on skills across Windows and Linux environments, scripting, hardware troubleshooting, and certifications including CompTIA Security+ and Google AI Essentials, I bring both technical expertise and a people-first mindset to every challenge. I thrive in fast-paced, detail-critical environments and take pride in turning problems into solutions that keep operations running smoothly.
I’m a versatile tech support professional with over 20 years of leadership and customer service experience, now focused on solving complex technical issues and supporting critical systems. With hands-on skills across Windows and Linux environments, scripting, hardware troubleshooting, and certifications including CompTIA Security+ and Google AI Essentials, I bring both technical expertise and a people-first mindset to every challenge. I thrive in fast-paced, detail-critical environments and take pride in turning problems into solutions that keep operations running smoothly.
