Matthew

Detail-oriented and highly organized professional with over 10 years of experience in data entry, customer service, mail processing, shipping/receiving, and administrative support. Proven ability to manage high-volume workloads with accuracy and efficiency while providing exceptional customer service. Seeking a long-term opportunity where I can contribute, grow professionally, and become a valuable asset to the team.

Insurance Mail Coordinator - Dental Care Alliance - Sarasota, FL

(2023-03 - 2025-05)

• Processed and sorted high volumes of insurance mail by region.
• Scanned, printed, and organized confidential documents.
• Deposited checks accurately and on schedule.
• Performed data entry with a high level of accuracy.
• Communicated professionally via email with internal departments.
• Assisted in maintaining efficient daily mailroom operations.

Data Entry / Customer Service Representative - Certified Collectibles Group - Sarasota, FL

(2022-01 - 2022-12)

• Entered customer orders into company databases with accuracy.
• Organized collectible inventory by category.
• Assisted customers via phone and email with orders and inquiries.
• Processed incoming shipments and scanned packages into inventory.
• Maintained accurate customer records and spreadsheets.

Data Entry / Shipping & Receiving Associate - Boca Rehabilitation Center - Boca Raton, FL

(2019-11 - 2021-09)

• Inspected incoming merchandise for quality and accuracy.
• Recorded serial numbers, inventory details, and testing results.
• Maintained shipping records and tracking documentation.
• Updated spreadsheets with inventory and shipment information.
• Coordinated shipping and receiving activities.

Administrative Assistant - Gift Specialties International, Inc.

(2015-07 - 2019-06)

• Provided excellent customer service to clients and suppliers.
• Processed invoices, purchase orders, and customer payments.
• Accepted payments by check and credit card.
• Managed office inventory and promotional products.
• Assisted with billing, invoicing, and daily administrative tasks.

Sales Associate - Pet Supermarket

(2015-01 - 2015-06)

• Operated cash register and processed customer transactions.
• Assisted customers with product selection and recommendations.
• Restocked merchandise and maintained store cleanliness.
• Delivered friendly, efficient service in a fast-paced environment.

Bagger - Winn-Dixie

(2014-04 - 2014-11)

• Assisted customers with groceries and carried out purchases.
• Maintained a clean and organized work area.
• Supported front-end operations and customer satisfaction.

Volunteer - Springtree Rehabilitation & Health Care Center

(2013-09 - 2013-09)

• Assisted patients with daily activities.
• Supported staff with patient care and transfers.

High School Diploma - Adlai E. Stevenson High School (2011-06) Lincolnshire, IL