Assistant Director of Student Accounts
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I’m currently looking for a part-time position within a reputable company that will provide a second source of income to help pay for my child’s college expenses. I've been working in higher education for the past 20 years.
Experienced higher education finance professional with nearly two decades of progressive responsibility in student accounts, bursar operations, and customer service. Currently serving as Assistant Director of Student Accounts at SUNY Cortland, where you oversee customer service functions, collaborate across campus departments, supervise staff, and support compliance with institutional, SUNY, and federal financial aid policies. You bring strong analytical skills through the development of reporting tools, system testing, documentation of procedures, and management of online payment systems, loan processing, refunds, and PCI compliance efforts.
Previously, you held leadership roles including Assistant Bursar at State College of Florida and Student Accounts Counselor/Head Cashier at Ringling College of Art and Design, managing large-scale cash operations, supervising staff, resolving complex student account issues, and coordinating with external agencies, banks, and vendors. Your background reflects deep expertise in accounts receivable, cash handling, reconciliation, staff training, policy implementation, and customer-facing problem resolution, supported by a solid foundation in business administration and public administration.
2014 - MS in Public Administration
2009 - MBA
2005 - BS in Business