Matthew McNally

Energetic, results-oriented Individual. Experienced Cosmetic Coordinator with a demonstrated history of working in the Cosmetic Medical industry specializing in consulting for cosmetic procedures and cosmetic surgery. Highly skilled in Marketing & Social Media, Microsoft Word, Excel, Sales, Retail and Office Management. Eager to bring strong administrative skills to a growing practice in need of top-level support.

• Manage accounts for operational financial efficiency
• Work directly with Doctors and Physician Assistants for cosmetic procedures, reviewing treatment plans and financial responsibilities
• Resolve customer complaints and facilitate conflict resolutions
• Foster a friendly, warm and exceptional customer experience
• Handle busy schedules and stay on top of key deadlines
• Carry out administrative tasks, including product inventory checks, charting and consultations
• Analyze skin conditions and make appropriate product recommendations based upon customer's individual health requirements
• Recommend retail products for clients' at-home usage

Bachelors of Science, Brooklyn, New York June-2010