Matthew Wengerd

20+ years of experience managing schedules, vendors, client relationships, records, budgets, and service delivery across property management, construction, retail, and small-business operations. Promoted to Community Manager after demonstrating strong ownership of property operations and resident communication; reduced vacancies from six units to one within approximately 30 days. Brings hands-on business ownership, clear communication, and a record of cost control, process improvement, and independent execution.

Seeking a remote Operations Coordinator, Project Coordinator, Implementation Coordinator, Customer Success, or Client Services role.

Community Manager / Maintenance Technician (Dual-Role) at TM Associates Management Inc. (2026-01 – Present)

• Promoted from Maintenance Technician to Community Manager in April 2026 while continuing to support property operations and resident service.
• Manage the leasing pipeline from prospect inquiries and property tours through applications, move-ins, resident communication, and retention; reduced vacancies from six units to one within approximately 30 days.
• Serve as the primary contact for residents, management, vendors, and contractors; coordinate work orders, inspections, scheduling, issue resolution, and timely follow-up.
• Maintain accurate resident files, compliance records, correspondence, rent-related account information, work orders, and operational documentation.
• Identify practical in-house repair solutions that have saved the property tens of thousands of dollars in contractor costs while balancing urgent repairs, routine requests, and administrative priorities.

Founder and Operations Manager at Pristine Property Maintenance LLC (2021-02 – Present)

• Own end-to-end business operations for a remodeling and property-maintenance company, including estimates, budgets, invoicing, scheduling, procurement, client communication, and service delivery.
• Plan and track multiple projects at once, coordinate materials and work schedules, and maintain clear project documentation from estimate through completion.
• Build repeat business through responsive communication, dependable scheduling, transparent estimates, and consistent client follow-through.

Store Manager at Z's Tobacco and Vape (2023-05 – 2024-05)

• Managed daily operations, employee scheduling, inventory, cash controls, budgeting, customer service, and compliance for a retail location.
• Increased monthly sales from approximately $20,000 to $70,000 by improving inventory availability, operational efficiency, product presentation, and team performance.
• Coached staff, resolved customer concerns, tracked expenses, and maintained a consistent customer experience during daily high-volume operations.

Assistant General Manager / General Manager at Domino's Pizza (2017-03 – 2022-11)

• Led high-volume store operations, including employee scheduling, labor planning, inventory control, customer service, cash handling, and performance tracking.
• Trained team members and managers, delegated daily priorities, and used sales and labor metrics to meet operational goals.
• Resolved customer and staff issues quickly while maintaining service standards in a fast-paced environment.

Electrician Helper at Cherokee Construction Services LLC (2024-09 – 2025-05)

Retail Assistant Store Manager at Dollar General (2024-05 – 2024-09)

Box Truck Driver at United States Postal Service (2023-03 – 2023-09)

Insurance Certificate – Hondros College, Ohio (2020-01 – 2020-02)

GED – Champion High School, Warren, OH