Maureen LeDesky

I am organized, professional, and comfortable working independently in a remote environment. I enjoy researching itineraries, comparing cruise options, and helping others get excited about their vacations. I also understand the importance of providing excellent customer service, following through, and building long-term client relationships.

Legal Assistant at SILVERMAN, KATTELMAN, SPRINGATE LAW OFFICE (2023-08 – Present)

• Prepare legal documents such as pleadings, motions, contracts, and correspondence.
• Organize and maintain case files, manage discovery materials, and track case-related expenses, facilitating efficient retrieval of information and preparation for litigation.
• Collaborate with attorneys and legal team members to prioritize tasks, manage workloads, and meet deadlines in a fast-paced legal environment.

Senior Production Scheduler at NIC GLOBAL (2012-09 – 2022-07)

• Review plans generated by MRP/ERP system and release jobs to the production floor according to established processes and procedures.
• Review list of jobs scheduled or projected to ship late. Work with production, purchasing, sales and other departments to determine root cause and develop a plan to ship to the customer on time.
• Conduct daily meetings with production to discuss any issues which may cause us to ship product late.
• Review customer forecasts to ensure we have the correct demand loaded in our ERP system.
• Provide cumulative lead time information to the sales department.

Account Manager at CAPSA SOLUTIONS/IRSG (2007-10 – 2011-07)

• Support of RSMs, resellers, prospects, and customers by providing product expertise, understanding, configuration, and selection of wire shelving storage and medical cart products in order to meet processing needs.
• Regularly visit local Seattle area hospitals and managed national hospital accounts.
• Provide RSMs, resellers, prospects, and customers with requests for information and quotations; take and process customer orders from products to service parts while managing follow-up activities.
• Develop and maintain positive relationship with customers and prospects to ensure future contact/customer touch activities.

Buyer/Planner at BIO-RAD LABORATORIES (2006-04 – 2007-10)

• Responsible for assuring that the requirements for purchased items are fulfilled in a timely and cost-effective manner and that stocking levels are maintained within established guidelines.
• Review open requirements, monitor vendor performance, and expedite orders when necessary.
• Assure that orders are entered into and updated within the computer system in an accurate and timely manner, and that all order information is complete.
• Review invoices for purchased commodities as required by Accounts Payable. Assure that documentation is correct.
• Resolve discrepancy problems with Accounts Payable in a timely manner.

Project Manager at Q-MEDIA/QUEBECOR INTEGRATED MEDIA (1998-10 – 2002-08)

• Responsible for all phases of new product introduction and manufacturing support for existing products in turnkey and fulfillment environment.
• Preparation of quotes, purchasing components, tracking of material availability, and communication of manufacturing commitments for new and existing products.
• Interfaced responsibilities with the customer regarding all aspects of the turnkey manufacturing process.
• Daily contact with customers identifying their specific requirements, filling and expediting orders.

Quality Manager at Q-MEDIA/QUEBECOR INTEGRATED MEDIA (1997-09 – 1998-10)

• Responsible for implementation and operation of all quality programs.
• Maintain factory database of all corrective actions, assist in root cause analysis and corrective action.
• Responsible for obtaining ISO 9002 Certification in November 1997.
• Managed a staff of twelve Quality Inspectors.

Industrial Technology, Quality Assurance – SAN JOSE STATE UNIVERSITY

Industrial Engineering – CLEMSON UNIVERSITY