Max Keiper

Accomplished GIS programmer with four years of professional experience and one year of technical support experience. Driven self-starter and fast-learner. Client and peer recognition attest to my strong interpersonal abilities and reliable customer service.

My academic background includes a Double Bachelor of Fine Arts in Anthropology and Geography, a minor in Geographic Information Systems, and Dean's List recognition from Coastal Carolina University. Previous knowledge of ArcGIS and ArcGIS Pro technologies, with budding skills in Python. Currently seeking an entry-level to mid-tier Geographic Information Systems-related job.

Customer Service at Sportsmans Warehouse (2026-01 – 2026-09)

• Help customers with questions about products, orders, and store policies.
• Process returns, exchanges, refunds, and warranty requests.
• Assist customers with online orders and shipping/order issues.
• Resolve customer complaints and find helpful solutions.
• Provided friendly and knowledgeable service.

Shift Lead at Best Buy (2023-01 – 2024-07)

• Developed and implemented customer feedback strategies to enhance service quality.
• Proficient problem solver dedicated to optimizing customer experiences.
• Gained a very necessary perspective of what work-life is supposed to be.
• Attained the highest customer service rating within the company.
• Advanced Microsoft Windows 10 and 11, Office 365 suite, and iOS knowledge.

Research Assistant at Coastal Carolina University (2018-01 – 2022-12)

• Collaborated with department heads and esteemed professors, gaining valuable insights.
• Engaged with a talented peer community, fostering intellectual growth and innovation.
• Organized and led meetings to outline and communicate monthly objectives.
• Integral role in faculty recruitment, contributing to new professor selection.
• Demonstrated commitment to high academic standards and educational quality.

Double Bachelor of Fine Arts in Anthropology and Geography – Coastal Carolina University (2022-08)

Minor in Geographic Information Systems – Coastal Carolina University (2022-08)

Dean's List – Coastal Carolina University (2020-01 – 2021-12)