Health Information Operations Manager
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Results-driven professional with 5+ years of leadership experience across multiple roles in health information management (HIM), operations, regulatory compliance, and electronic health records (EHR) systems. Proven ability to streamline processes, enhance data security, and optimize operational efficiency while ensuring full compliance with HIPAA, Medicare, and Medicaid regulations. Adept at team leadership, process improvement, client relationship management, and cross-functional collaboration.
Experienced in managing release of information (ROI), medical records administration, and healthcare data analytics, with a strong commitment to improving workflows, compliance standards, and overall healthcare operations.
Experienced Release of Information (ROI) Manager with a strong background in health information management (HIM), compliance, and operational leadership. Over 5 years of experience overseeing ROI processes, ensuring HIPAA, Medicare, and Medicaid compliance, and optimizing workflows to improve efficiency and accuracy. Skilled in managing teams, implementing process improvements, enhancing data security, and fostering client relationships.
Adept at training and mentoring staff, reducing error rates, and ensuring timely and compliant release of medical records. Proven ability to collaborate with healthcare providers, legal entities, and third-party requesters while maintaining the highest standards of confidentiality, accuracy, and efficiency in ROI operations.
I hold an Associate degree in Office Administration from Gibbs College, which provided me with a strong foundation in administrative operations, record management, and organizational efficiency. Additionally, I earned a Small Business Management Certificate from Ashworth College, which has enhanced my leadership, process improvement, and operational management skills. My education, combined with hands-on experience in health information management and regulatory compliance, has equipped me with the expertise needed to oversee ROI processes, maintain compliance with HIPAA regulations, and drive operational efficiency in healthcare settings