Sarah Allen

I'm planning to relocate to Florida with my family. I'm hoping to find a position that matches my qualifications with a reputable company. My intentions are to bring my experience to help enhance the operations of the business and positively influence the team.

Operations Manager at WonderWorks Branson (2026-02 – Present)

Oversee schedules of the entire building including management team, labor management of the hourly team, training development and implementation, auditing and inspections, tracking daily operations and sales to make decisions about the business.

Revenue Manager, Tours and Hospitality at San Antonio Zoo (2024-01 – 2026-02)

• Developed and implemented standard operating procedures and training for new projects.
• Scheduling, labor management, and payroll management.
• Working directly with department director to create budget for new projects.
• Frequent partnerships with C-Suite team to meet deadlines and project management.

Operations Supervisor at SeaWorld San Antonio (2011-05 – 2024-01)

• Department trainer and CPR Instructor for the Operations department.
• Kept track of all certifications and audited appropriately.
• Held classes for new certifications and recertifications for up to 100 employees at one time.
• Oversaw the training of new employees with focus on rides and attractions training.
• Audited and edited Standard Operating Procedures for rides and utilized manufacturer guidelines and aligning best practices of the company.
• Scheduling and labor management for zone of the operations.

Training Manager at Santikos Entertainment (2017-08 – 2018-12)

• Developed a training program for two different movie theaters that also included in-theater dining.
• Created training plans for theater attendants, servers and leadership.
• Developed and implemented audits to fit this training program to ensure quality.
• Frequently filled in Operations to assist managers.

BA in Sociology – University of Texas at San Antonio (2020)