Customer Service | 3+ Years Experience
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Lift Operator at Heavenly Ski Resort (2025-01 – 2025-04)
Oversaw the safe and efficient operation of ski lifts at the resort by ensuring guests were loading and unloading the lifts properly, enforcing safety protocol and responding to personal or mechanical emergencies when necessary. Providing quality customer service and maintained a proper workspace to keep guests safe.
Ecommerce Personal Shopper at Whole Foods Market (2022-12 – 2024-10)
Ensured customers' online grocery orders were fulfilled to standard, focusing on quality as well as efficiency. Provided quality customer service for in-store customers. Went beyond providing basic customer service by offering customer assistance wherever/whenever needed. Also worked as a flex-cashier, helping out on front registers as needed.
Order Preparation at Applebee's Grill & Bar (2022-07 – 2022-10)
Prepared in-house orders to perfection by washing, chopping and organizing ingredients for use in dishes and preparing sauces, marinades and other items for cooking. Ensured ingredients were portioned accurately according to recipe, as well as replenishing/restocking items when needed. Maintained a clean prep-line, following all health and safety standards.
Package Handler at United Parcel Service UPS (2021-10 – 2022-03)
Maximized production value of the distribution center during peak holiday season by efficiently and safely sorting parcels, unloading semi-truck/air-traffic cargo, and loading delivery vehicles. Handled packages carefully to prevent damage and ensure customer satisfaction.
High School Diploma – Sammamish Senior High (2016-2020)
No Degree - University of Central Washington (2020-2021)
