Megan Generale

To obtain an intake coordinator or Scheduler position with a good company and help patients in accessing the required medical care and completing admission and insurance facilities, and answer inquires on phone calls, and through emails. Authorized to work in the US for any employer

RCD specialist - Angmar Companies - Sarasota, FL

(2021-11 - 2026-07)

• Reviews and ensures quality and accuracy of all Task Attachments required for RCD submissions
• Accountable for non-affirmed patient percentages-based Face to Face (F2F) insufficiency and homebound status
• Submission of all RCD required submissions through eServices, eSolutions, or HCHB portal for assigned geography
• Accountable for an established minimal productivity for the number of submissions per day, per week, and per month
• Communicate all RCD submission decisions and follow-up that is required to local management for the assigned geography
• Follow-up with local management pertaining to the document or task improvement required for RCD resubmission versus patient discharge preparation for the non-affirmed patients
• Collaborate with the Senior Vice President of Operations for tracking the percentage of non-affirmed patients and categorize them by the specific reasons for the assigned geography
• Collaborate with the Senior Vice President of Operations in order to guide regional director teams about the specific local office educational needs based on patient non-affirmations
• Remain current with HCHB software updates to ensure maximization of the software utilization for the RCD demonstration

Scheduling Coordinator - Casa Mora Rehabilitation and Extended Care - Bradenton, FL

(2020-11 - 2021-11)

• Coordinates with the recruiter and HR Coordinator when onboarding new candidates
• Creates initial schedules
• Made timely changes and updates to schedules in central scheduling system on a daily basis
• Ensures compliance with CMS and state regulatory agencies
• Collaborated with clinical staff and provided efficient and compassionate care to residents in facilities
• Enter information into the system for appointment scheduling, rescheduling, and cancellation

Staffing Coordinator - Coastal Care Staffing - Nokomis, FL

(2020-02 - 2020-11)

• Found suitable staff to fill in open shifts for facilities in need
• Made working relationships with 20+ Assisted Living and skilled Nursing Facilities
• Worked under pressure to complete deadlines

Central Intake Coordinator - Greystone Home Health - Sarasota, FL

(2017-04 - 2019-09)

• Collaborated with clinical staff and provided efficient and compassionate care to patients
• Enter patient information in computer systems and keep track for easy access
• Enter information into the system for appointment scheduling, rescheduling, and cancellation
• Answered calls took messages, and routed to suitable staff
• Assisted in verification of insurance claims such as Medicare, Medicaid, HMOs, and private pay plan, processed and submitted documents