Enrollment Specialist
21 years of working with people and students. 30 year of customer service
Enrollment Specialist - Grand Canyon University - Peoria, AZ
(2016-02)
21 years of working with people and students. 30 year of customer service
Enrollment Specialist - University of Phoenix - Phoenix, AZ
(2002-09)
• Supervision &
• Sales Management Office Management &
• Administration Customer ServiceAccounts Payable &
• Accounts ReceivableSales &
• Financial Reporting-Excellent communication, organizational and project management skills.PC proficient with Microsoft Word, Microsoft Excel and QuickBooks Pro.Energetic, dedicated Enrollment and Servicing students with strong interpersonal skills.
Service background. Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Long-time interest in Criminal Justice and Helping juveniles. Well-developed Customer Service and phone, Micro Soft Office skills.
Customer Service/Collections - Discover Card
Responsible for sales, new customer development and customer service. Coordinated scheduling, handled all accounting, billing, collection and credit card functions.Responsible for customer service.Balance Transfers.Credit Card Services.
Accounts Manager - Rent way/Rent a Center
Rent to Own accounts manger with managing accounts to zero balances at weeks end. Fast-paced position with a high-volume regional grocery distributor. Scope of responsibility was diverse and included customer service, order processing, customer complaint resolution and inventory recovery.Organizational and customer management skills.Responsible for customer service.Ordered merchandise and kept track of inventory.Created displays.Helped on the front line (Cashier)Unloaded merchandise off truck
Store Manager/Parts - Auto Zone
Held responsibilities identical to those with Auto Zone., in this 4-employee operation. Managed during a period of significant growth in volume, customers and parts manager.Responsible for customer service.Ordered merchandise and kept track of inventory.Created displays.Helped on the front line (Cashier)Unloaded merchandise off truck Parts runner
Volunteer work - Boys and Girls Club
Volunteer work with the University of Phoenix
Bachelor's - Criminal Justice - University of Phoenix-Online Campus (2010 - 2012)
