Melissa Haley
GS-11 Behavioral Health professional with 10+ years of experience in crisis intervention, counseling, academic advising, and vocational rehabilitation
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About
GS-11 Behavioral Health professional with 10+ years of experience in crisis intervention, counseling, academic advising, and vocational rehabilitation. Skilled in suicide risk assessment, treatment planning, trauma-informed care, and case management in high-acuity environments.
Experience includes adult clinical, justice-involved, military-connected, and student populations. Currently an Associate Professional Counselor (APC) accruing supervised hours toward LPC licensure.
Experience
Clinician – Crisis Unit at Gateway Community Services – GLYNN BHCC (2026-01 – Present)
- Provide crisis stabilization for adults with acute psychiatric conditions
- Conduct biopsychosocial assessments, mental status exams, and suicide risk evaluations
- Develop treatment/safety plans and deliver de-escalation interventions
- Maintain EMR documentation and collaborate with multidisciplinary teams
Academic Advisor I at Columbia College (2025-10 – 2026-01)
- Advised military/civilian students on academic planning and degree progression
- Interpreted Tuition Assistance (TA) policy and ensured compliance
- Maintained records and supported retention efforts
Certified School Counselor (GS-11 Equivalent) at Federal Bureau of Prisons (2024-12 – 2025-07)
- Provided CBT-based counseling and psychosocial assessments
- Developed rehabilitation plans aligned with correctional goals
- Maintained secure case files with audit compliance
School Counselor at Brevard Public Schools (2020-07 – 2024-11)
- Provided academic, behavioral, and emotional counseling (K–12)
- Supported IEP/504 implementation and interventions
- Delivered crisis intervention and short-term counseling
Vocational Rehabilitation Counselor at FL Dept. of Education (2018-12 – 2020-06)
- Provided vocational counseling and case management for individuals with disabilities
- Developed IPEs and coordinated job placement services
Lead Methadone Counselor at Jacksonville Metro Treatment Center (2013-03 – 2017-12)
- Provided substance use counseling, intake assessments, and treatment planning
- Facilitated therapy focused on relapse prevention and recovery
Education
M.A. in Counseling – Webster University (2020)
B.S. in Psychology – University of North Florida (2011)
A.A. – Eastern Florida State College (2009)
