Melissa Mccloy

To obtain a position within a growth oriented, progressive company. I will apply my management skills and years of experience to an environment where they will make a significant impact on the bottom line.

Food Service and Customer Service - Rustlin Robs Gourmet Foods - Fredricksburg, Texas

(2022-06 - 2024-01)

• Food service and handling/pricing
• Customer service, sales and register
• Assist in day-to-day store tasks

Management - Blake's I. T. Solutions INC

(2015-01 - 2021-01)

• Clerical for Consumer and business
• Troubleshooting laptop/desktop software
• Sales to consumers face to face and over the phone
• Assists in management of day-to-day operations of the site
• Managed 10 employees and schedule delegation
• Assisted in Payroll and book keeping as well as customer records

Customer Relations/Hospitality - San Antonio Airport

(2013-03 - 2014-06)

• Prompt service for all guests
• High energy and focus pleasing consumers
• Manage front counter and dining area
• Upkeep records and times for consumers

Front Desk Receptionist - Texas International Resources LLC

(2011-08 - 2012-09)

• Helped assist oil sale calls and customer service
• Maintained calls and client inbound outbound mail
• Use I.P. phone system and Great Communication skills
• Microsoft Products and Quick-books used

Cashier/Customer Service - H.E.B. GROCERY

(2008-06 - 2009-05)

• All duties for customer assistance
• Customer service face to face
• Well adapted to face paced environment
• Cleaning duties and learned HEB's proprietary system

Basic - Northwest Vista College (2013-01 - 2013-12)

Continuing Education - Business Management - San Antonio College (2010-01 - 2010-12)

High School Diploma - Taft High School (2007-01 - 2007-12)